| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
 Fuze | Score5.8 out of 10 | Enterprise companies (1,001+ employees) | Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions. | $15 per month |
| Cisco Unified Communications Manager (Call Manager) | Fuze | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | Must contact sales team for pricing | — | ||||||||||||||
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| Cisco Unified Communications Manager (Call Manager) | Fuze | |
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| Considered Both Products | No answer on this topic | Chose Fuze Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Fuze CallManager requires servers, Voice routers, independent PBX providers, SIP providers and admins who know how to manage all of that. Fuze alleviates the need for Cisco VOIP and telecommunications experts and simplifies and consolidates every site onto a single hosted platform … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Cisco Unified Communications Manager (Call Manager) | Fuze | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Cisco Unified Communications Manager (Call Manager) | Fuze | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 6.0 |
| Likelihood to Renew | 10.0 | 7.7 |
| Usability | 9.0 | 7.1 |
| Availability | - | 8.9 |
| Performance | - | 8.0 |
| Support Rating | 8.0 | 7.4 |
| In-Person Training | - | 8.0 |
| Online Training | - | 9.0 |
| Implementation Rating | 10.0 | 8.0 |
| Configurability | - | 8.7 |
| Ease of integration | - | 8.0 |
| Product Scalability | - | 7.8 |
| Vendor post-sale | - | 8.6 |
| Vendor pre-sale | - | 8.0 |
