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Cisco Unified Communications Manager (Call Manager) vs. Google Hangouts (Classic)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    Google Hangouts (Classic)

    Score8.7 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Cisco Unified Communications Manager (Call Manager)Google Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)Google Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)Google Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and Google Hangouts (Classic)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX9.021 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings7.725 Ratings
    User templates7.040 Ratings5.022 Ratings
    Call reports6.939 Ratings9.034 Ratings
    Directory of employee names8.640 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and Google Hangouts (Classic)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules9.043 Ratings8.033 Ratings
    Call recording7.027 Ratings7.937 Ratings
    Call park9.039 Ratings7.018 Ratings
    Call screening8.036 Ratings9.036 Ratings
    Message alerts8.139 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and Google Hangouts (Classic)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing8.631 Ratings9.079 Ratings
    Audio conferencing8.641 Ratings9.079 Ratings
    Video screen sharing7.016 Ratings7.148 Ratings
    Instant messaging9.019 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and Google Hangouts (Classic)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS8.025 Ratings8.173 Ratings
    Mobile app for Android8.023 Ratings8.071 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)Google Hangouts (Classic)
    Likelihood to Recommend
    8.5
    (46 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.9
    (6 ratings)
    8.0
    (7 ratings)
    Support Rating
    8.0
    (14 ratings)
    8.0
    (36 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)