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Cisco Unified Communications Manager (Call Manager) vs. Grasshopper

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    Grasshopper

    Score7.5 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    Cisco Unified Communications Manager (Call Manager)Grasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)Grasshopper
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing20% discount available for annual pricing.
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)Grasshopper
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and Grasshopper
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Grasshopper
    9.7
    46 Ratings
    Hosted PBX9.021 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings10.024 Ratings
    User templates7.040 Ratings10.019 Ratings
    Call reports6.939 Ratings9.433 Ratings
    Directory of employee names8.640 Ratings9.434 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and Grasshopper
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Grasshopper
    9.6
    51 Ratings
    Answering rules9.043 Ratings9.247 Ratings
    Call recording7.027 Ratings9.622 Ratings
    Call park9.039 Ratings9.812 Ratings
    Call screening8.036 Ratings10.036 Ratings
    Message alerts8.139 Ratings9.243 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and Grasshopper
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Grasshopper
    7.9
    12 Ratings
    Video conferencing8.631 Ratings7.93 Ratings
    Audio conferencing8.641 Ratings7.77 Ratings
    Video screen sharing7.016 Ratings8.23 Ratings
    Instant messaging9.019 Ratings8.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and Grasshopper
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Grasshopper
    8.9
    48 Ratings
    Mobile app for iOS8.025 Ratings8.935 Ratings
    Mobile app for Android8.023 Ratings8.929 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)Grasshopper
    Likelihood to Recommend
    8.5
    (46 ratings)
    7.8
    (56 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (6 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (14 ratings)
    9.0
    (42 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)