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Cisco Unified Communications Manager (Call Manager) vs. HCL Sametime

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Cisco Unified Communications Manager (Call Manager)

173 Reviews and Ratings

HCL Sametime

21 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    		N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    HCL Sametime

    Score8 out of 10
    		N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    Cisco Unified Communications Manager (Call Manager)HCL Sametime
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)HCL Sametime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing—
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)HCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and HCL Sametime
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX9.021 Ratings9.02 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings9.02 Ratings
    User templates7.040 Ratings8.02 Ratings
    Call reports6.939 Ratings8.02 Ratings
    Directory of employee names8.640 Ratings8.07 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and HCL Sametime
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Answering rules9.043 Ratings8.05 Ratings
    Call recording7.027 Ratings8.02 Ratings
    Call park9.039 Ratings8.01 Ratings
    Call screening8.036 Ratings8.02 Ratings
    Message alerts8.139 Ratings8.06 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and HCL Sametime
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing8.631 Ratings8.06 Ratings
    Audio conferencing8.641 Ratings8.05 Ratings
    Video screen sharing7.016 Ratings8.01 Ratings
    Instant messaging9.019 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and HCL Sametime
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS8.025 Ratings8.08 Ratings
    Mobile app for Android8.023 Ratings8.07 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)HCL Sametime
    Likelihood to Recommend
    8.5
    (46 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (6 ratings)
    8.6
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (14 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)