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| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
MiCloud Connect | Score7.8 out of 10 | N/A | MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software. | $20.99 per user/per month |
| Cisco Unified Communications Manager (Call Manager) | MiCloud Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Must contact sales team for pricing | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cisco Unified Communications Manager (Call Manager) | MiCloud Connect | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Cisco Unified Communications Manager (Call Manager) | MiCloud Connect | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Cisco Unified Communications Manager (Call Manager) | MiCloud Connect | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.3 |
| Likelihood to Renew | 10.0 | 8.6 |
| Usability | 8.9 | 8.0 |
| Availability | - | 10.0 |
| Performance | - | 5.1 |
| Support Rating | 8.0 | 3.5 |
| In-Person Training | - | 6.0 |
| Online Training | - | 2.0 |
| Implementation Rating | 10.0 | 9.6 |
| Configurability | - | 6.4 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 7.6 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |