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Cisco Unified Communications Manager (Call Manager) vs. NetFortris (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A
    Pricing
    Cisco Unified Communications Manager (Call Manager)NetFortris (discontinued)
    Editions & Modules
    No answers on this topic
    Hybrid Premise Purchase
    Varies
    Varies
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)NetFortris (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing—
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)NetFortris (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and NetFortris (discontinued)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    NetFortris (discontinued)
    7.8
    90 Ratings
    Hosted PBX9.021 Ratings7.058 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings6.046 Ratings
    User templates7.040 Ratings6.82 Ratings
    Call reports6.939 Ratings9.078 Ratings
    Directory of employee names8.640 Ratings10.078 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and NetFortris (discontinued)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    NetFortris (discontinued)
    7.4
    94 Ratings
    Answering rules9.043 Ratings7.089 Ratings
    Call recording7.027 Ratings7.067 Ratings
    Call park9.039 Ratings6.073 Ratings
    Call screening8.036 Ratings8.067 Ratings
    Message alerts8.139 Ratings9.078 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and NetFortris (discontinued)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    NetFortris (discontinued)
    7.5
    55 Ratings
    Video conferencing8.631 Ratings7.017 Ratings
    Audio conferencing8.641 Ratings8.054 Ratings
    Video screen sharing7.016 Ratings00 Ratings
    Instant messaging9.019 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and NetFortris (discontinued)
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    NetFortris (discontinued)
    9.0
    55 Ratings
    Mobile app for iOS8.025 Ratings9.046 Ratings
    Mobile app for Android8.023 Ratings9.033 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)NetFortris (discontinued)
    Likelihood to Recommend
    8.5
    (46 ratings)
    7.0
    (108 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.8
    (16 ratings)
    Usability
    8.9
    (6 ratings)
    7.6
    (8 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (14 ratings)
    9.1
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)