Cisco Unified Communications Manager (Call Manager) vs. OpenPhone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
 OpenPhone | Score9.2 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
| Cisco Unified Communications Manager (Call Manager) | OpenPhone | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Must contact sales team for pricing | Discounts available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cisco Unified Communications Manager (Call Manager) | OpenPhone | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Cisco Unified Communications Manager (Call Manager) | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.9 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | 7.2 |
| Availability | - | 1.0 |
| Performance | - | 1.0 |
| Support Rating | 8.0 | 1.0 |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | - | 1.0 |
| Product Scalability | - | 1.0 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 1.0 |