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Cisco Unified Communications Manager (Call Manager) vs. RingEX

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Cisco Unified Communications Manager (Call Manager)

173 Reviews and Ratings

RingEX

459 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    		N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    RingEX

    Score8.6 out of 10
    		N/ARingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

    $19.99

    per month

    Pricing
    Cisco Unified Communications Manager (Call Manager)RingEX
    Editions & Modules
    No answers on this topic
    Essentials (up to 20 users)
    $19.99
    per user/per month
    Standard
    $27.99
    per user/per month
    Premium
    $34.99
    per user/per month
    Ultimate
    $49.99
    per user/per month
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)RingEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricingPricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
    More Pricing Information
    Community Pulse
    Cisco Unified Communications Manager (Call Manager)RingEX
    Considered Both Products
    Cisco
    Verified User
    Chose Cisco Unified Communications Manager (Call Manager)
    As per the comments earlier, Cisco's focus has finally moved to Cloud and Cisco Unified Communications Manager (Call Manager) primarily stays as it solves specific business problems that Cloud-based platforms are trying to solve, slowly but surely. Cisco Unified Communications …
    Incentivized
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Cisco Unified Communications Manager (Call Manager)RingEX
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and RingEX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    RingEX
    8.5
    160 Ratings
    Hosted PBX9.021 Ratings8.487 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings8.0118 Ratings
    User templates7.040 Ratings8.4109 Ratings
    Call reports6.939 Ratings8.6144 Ratings
    Directory of employee names8.640 Ratings9.3143 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and RingEX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    RingEX
    8.8
    169 Ratings
    Answering rules9.043 Ratings8.7154 Ratings
    Call recording7.027 Ratings9.2143 Ratings
    Call park9.039 Ratings8.5123 Ratings
    Call screening8.036 Ratings8.5134 Ratings
    Message alerts8.139 Ratings9.1159 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and RingEX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    RingEX
    8.9
    145 Ratings
    Video conferencing8.631 Ratings8.8110 Ratings
    Audio conferencing8.641 Ratings9.4125 Ratings
    Video screen sharing7.016 Ratings8.380 Ratings
    Instant messaging9.019 Ratings9.298 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and RingEX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    RingEX
    9.3
    146 Ratings
    Mobile app for iOS8.025 Ratings9.2128 Ratings
    Mobile app for Android8.023 Ratings9.3110 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)RingEX
    Likelihood to Recommend
    8.5
    (46 ratings)
    8.5
    (180 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.9
    (15 ratings)
    Usability
    8.9
    (6 ratings)
    8.7
    (11 ratings)
    Availability
    -
    (0 ratings)
    9.3
    (110 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.0
    (14 ratings)
    5.3
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)