TrustRadius: an HG Insights company

Cisco Unified Communications Manager (Call Manager) vs. VirtualPBX

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    VirtualPBX

    Score10 out of 10
    N/AVirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.

    $18

    per month per user

    Pricing
    Cisco Unified Communications Manager (Call Manager)VirtualPBX
    Editions & Modules
    No answers on this topic
    Flex
    $18
    per month per user
    Pro
    $27
    per month per user
    Ultra
    $36
    per month per user
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)VirtualPBX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsMust contact sales team for pricingDiscount available for annual pricing.
    More Pricing Information
    Features
    Cisco Unified Communications Manager (Call Manager)VirtualPBX
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and VirtualPBX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    VirtualPBX
    9.4
    1 Ratings
    Hosted PBX9.021 Ratings9.01 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings9.01 Ratings
    User templates7.040 Ratings10.01 Ratings
    Call reports6.939 Ratings9.01 Ratings
    Directory of employee names8.640 Ratings10.01 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and VirtualPBX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    VirtualPBX
    9.4
    1 Ratings
    Answering rules9.043 Ratings10.01 Ratings
    Call recording7.027 Ratings10.01 Ratings
    Call park9.039 Ratings9.01 Ratings
    Call screening8.036 Ratings9.01 Ratings
    Message alerts8.139 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and VirtualPBX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    VirtualPBX
    9.8
    1 Ratings
    Video conferencing8.631 Ratings10.01 Ratings
    Audio conferencing8.641 Ratings10.01 Ratings
    Video screen sharing7.016 Ratings9.01 Ratings
    Instant messaging9.019 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and VirtualPBX
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    VirtualPBX
    9.0
    1 Ratings
    Mobile app for iOS8.025 Ratings9.01 Ratings
    Mobile app for Android8.023 Ratings9.01 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)VirtualPBX
    Likelihood to Recommend
    8.5
    (46 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)