| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
 Webex Calling | Score8.7 out of 10 | N/A | Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices. | $17 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Must contact sales team for pricing | Discount available for annual pricing. | ||||||||||||||
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| Cisco Unified Communications Manager (Call Manager) | Webex Calling | |
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| Considered Both Products | | Chose Webex Calling Webex Calling provides the majority of the features of Cisco Call Manager with the flexibility of a cloud-based platform. This offers ease of management, zero-touch deployment of users' phones and devices, and the ability for a limited IT department to handle a complex … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling For being cloud-based and decreasing the cost for hardware Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling The big advantage of Webex Calling is that the deployment could be fully in the cloud, you dont need to purchase hardware like SBC and you can add Cisco Webex Meeting and Teams to your user for more collaboration. It's the last piece of the puzzle if you already use theses … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Webex Calling From the experience we already have with working with Cisco technology and with everything new that is being brought to the cloud, we knew it was an excellent option. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Unified Communications Platform and Collaboration |
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| Cisco Unified Communications Manager (Call Manager) | Webex Calling | |
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| Likelihood to Recommend | 8.5 | 8.3 |
| Likelihood to Renew | 10.0 | 9.8 |
| Usability | 9.0 | 9.1 |
| Support Rating | 8.0 | 8.5 |
| Implementation Rating | 10.0 | - |
