Cisco Webex Support (discontinued) vs. KronoDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Webex Support | Score8.8 out of 10 | N/A | Cisco Webex Support was a remote access and support tool that has been discontinued and is no longer available. | N/A |
 KronoDesk | Score6.9 out of 10 | Mid-Size Companies (51-1,000 employees) | KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base. | $190.99 per month 3 concurrent users (minimum) |
| Cisco Webex Support | KronoDesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing on cloud plans. Discount available for volume of concurrent users. 3 concurrent user minimum. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cisco Webex Support | KronoDesk | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Administration |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Cisco Webex Support | KronoDesk | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 9.1 |
| Likelihood to Renew | 9.1 | - |
| Usability | 7.0 | - |
| Support Rating | 1.0 | - |