| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Webex Support | Score8.8 out of 10 | N/A | Cisco Webex Support was a remote access and support tool that has been discontinued and is no longer available. | N/A |
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
| Cisco Webex Support | LogMeIn Rescue | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cisco Webex Support | LogMeIn Rescue | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose LogMeIn Rescue Light weighted, easy to use, fast, no hangs, file sharing. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Cisco Webex Support | LogMeIn Rescue | ||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Remote Administration |
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| Cisco Webex Support | LogMeIn Rescue | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 8.1 |
| Likelihood to Renew | 9.1 | 7.9 |
| Usability | 7.0 | 8.3 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 1.0 | 9.1 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 8.2 |
| Product Scalability | - | 9.1 |
