Cisco Webex Support (discontinued) vs. Nuance Digital Engagement Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Webex Support | Score8.8 out of 10 | N/A | Cisco Webex Support was a remote access and support tool that has been discontinued and is no longer available. | N/A |
 Nuance Digital Engagement Platform | Score4 out of 10 | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A |
| Cisco Webex Support | Nuance Digital Engagement Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Cisco Webex Support | Nuance Digital Engagement Platform | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Administration |
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| Cisco Webex Support | Nuance Digital Engagement Platform | |
|---|---|---|
| Likelihood to Recommend | 9.7 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 7.0 | - |
| Support Rating | 1.0 | - |