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Cisco Webex Support (discontinued) vs. RemoteCall PC/Mobile/Visual

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    Cisco Webex SupportRemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    Cisco Webex SupportRemoteCall PC/Mobile/Visual
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    Cisco Webex SupportRemoteCall PC/Mobile/Visual
    Remote Administration
    Comparison of Remote Administration features of Cisco Webex Support (discontinued) and RemoteCall PC/Mobile/Visual
    Feature
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    Screen sharing8.99 Ratings00 Ratings
    File transfer8.99 Ratings00 Ratings
    Instant message7.17 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.05 Ratings00 Ratings
    Access to sleeping/powered-off computers6.05 Ratings00 Ratings
    Over-the-Internet remote session8.99 Ratings00 Ratings
    Initiate remote control from mobile1.36 Ratings00 Ratings
    Remote management of servers & workstations2.05 Ratings00 Ratings
    Remote Active Directory® management7.95 Ratings00 Ratings
    Centralized management dashboard8.87 Ratings00 Ratings
    Session record8.67 Ratings00 Ratings
    Annotations7.07 Ratings00 Ratings
    Monitoring and Alerts8.95 Ratings00 Ratings
    Multi-platform remote control1.57 Ratings00 Ratings
    User Ratings
    Cisco Webex SupportRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    9.7
    (11 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    -
    (0 ratings)