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Cisco Webex Support (discontinued) vs. SolarWinds Dameware Remote Everywhere (DRE)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Support

    Score8.8 out of 10
    N/ACisco Webex Support was a remote access and support tool that has been discontinued and is no longer available.N/A

    SolarWinds Dameware Remote Everywhere (DRE)

    Score6.2 out of 10
    N/ASolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
    Pricing
    Cisco Webex SupportSolarWinds Dameware Remote Everywhere (DRE)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Webex SupportSolarWinds Dameware Remote Everywhere (DRE)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cisco Webex SupportSolarWinds Dameware Remote Everywhere (DRE)
    Remote Administration
    Comparison of Remote Administration features of Cisco Webex Support (discontinued) and SolarWinds Dameware Remote Everywhere (DRE)
    Feature
    Cisco Webex Support (discontinued)
    6.8
    9 Ratings
    SolarWinds Dameware Remote Everywhere (DRE)
    9.1
    13 Ratings
    Screen sharing8.99 Ratings8.113 Ratings
    File transfer8.99 Ratings10.013 Ratings
    Instant message7.17 Ratings10.012 Ratings
    Secure remote access with Smart Card authentication9.05 Ratings00 Ratings
    Access to sleeping/powered-off computers6.05 Ratings9.09 Ratings
    Over-the-Internet remote session8.99 Ratings9.013 Ratings
    Initiate remote control from mobile1.36 Ratings10.09 Ratings
    Remote management of servers & workstations2.05 Ratings9.012 Ratings
    Remote Active Directory® management7.95 Ratings00 Ratings
    Centralized management dashboard8.87 Ratings9.012 Ratings
    Session record8.67 Ratings9.09 Ratings
    Annotations7.07 Ratings5.95 Ratings
    Monitoring and Alerts8.95 Ratings9.99 Ratings
    Multi-platform remote control1.57 Ratings10.010 Ratings
    User Ratings
    Cisco Webex SupportSolarWinds Dameware Remote Everywhere (DRE)
    Likelihood to Recommend
    9.7
    (11 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    8.1
    (10 ratings)