ClickUp vs. Todoist

Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.

[Todoist: To-Do List & Task Manager is] fantastic for small teams or for personal use. Really simple and easy to use so requires very little in the way of onboarding and gets people engaged quickly in the tasks they need to complete. May not be perfect where more complex usage is required but integrates with other tools so time tracking and other add ons are more than possible through other tools.

Incentivized

• Customization of fields in Tickets
• Integrations with other sites such as Google, Figma, JIRA, and GitHub
• Combining many apps into one- Ticketing, sprint tracking, form submissions, documentation, file management, and chats
• Continual improvements. The ClickUp team is always making amazing strides to update the site and make it that much better for its users

• Being able to manage tasks across multiple devices and platforms is absolutely critical to me. If I am out of the office, the tasks will be on my phone. But they are also readily accessible on the web, on my desktop, and on my iPad.
• There are several ways to organize your tasks... via Projects, Labels, Boards, Lists, etc. that allow users to use Todoist to fit their productivity workflow. I use them all and I have been delighted to see how Todoist has continued to improve and advance the Todoist application over the years.
• I rely extensively on recurring tasks which allow me to never forget a birthday, monthly submission, chore at home, etc. Todoist offers many ways to manage recurring tasks, such as, "every week", "every April 8", "every fourth Thursday in November", etc.

Incentivized

• Their chat feature was nonexistent, and a revamp was rolled out recently.
• Their whiteboard function for visual collaboration feels clunky and difficult to use smoothly.
• Their table view/feature (which is supposed to feel like a spreadsheet) is lacking and makes it difficult to copy/move information.

Incentivized

• Task Dependencies - Particularly for business projects, I'd love if we could make one team member's task dependent on another's where we could say "do this task 3 days after another one is complete"
• No Two Factor Authentication - For me personally, I like to keep all my passwords secure and backed up by two-factor authentication. Just wish this was something Todoist offered!
• Adding Start Date & End Date - Sometimes I set an end date farther in the future, but I'm not alerted that I need to be working on it before then to achieve that due date. If I look at the "Next 7 Days" section, I can see upcoming tasks, but ideally, I'd love to be able to set a start date and an end date so it could appear in today's tasks without needing to be completed today.

Incentivized

We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.

Incentivized

Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.

Incentivized

Excellent features and concept, simple implementation, but the software is not very clear in training new users and communicating features. The occasional unexplained crash or freeze is not handled gracefully by the desktop software, requiring either the user or tech support to manually restart.

Incentivized

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.

Incentivized

Support are genuinely helpful and really nice to deal with. I had a bug on my workspace that I’d been experiencing for a while. They looked into it for me and asked some questions. Once they found the issue and resolved it, they even filmed a video detailing how they’d fixed it. That level of support is fantastic.

Incentivized

I've been able to find answers to any questions I have in the support documents. You can explore key features and view ideas and best practices for getting organized with Todoist. You can also fill out a support form to submit a request for customized help if you run into anything not covered in the support documents.

Incentivized

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.

And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.

Incentivized

Every other tool I have used has been for organizing tasks and work only. There were some of the other features, but none of them had the ability to do everything we need to manage a project from start to finish

Incentivized

Todoist is more focused on its goal than Google Keeps and is far more intuitive to use. For example, with just a click we see immediately that Todoist provides a way to distill tasks so that we only see what's immediately pertinent to us, via the Filters (which can be customized and set to various priority levels). Also, Todoist's project board is something Google Keep doesn't even offer, it really can't even compete with Todoist simply because Todoist does so much more and was obviously designed with the business professional in mind.

Incentivized

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

• We stopped losing customers due to lack of organization and management
• Deixamos de perder clientes pela falta de organização e gestão
• We increased our revenue by 30% by offering CRM implementation within ClickUp
• Aumentamos nossa receita em 30% por oferecermos implementação de CRM dentro do clickup
• We no longer waste time using different tools to manage tasks and internal communication with the team.
• Deixamos de perder tempo usando ferramentas diferentes para gerir tarefa e comunicação interna com o time

• A good project management tool for daily completing/recycling my customers' project line items--time to value.
• Incomplete items stay on the list where I can see them and reschedule easily if needed--time to value.
• Built-in completion metrics for reviewing project completion success--time to value, and indirectly, customer satisfaction.

Incentivized