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Close CRM vs. HubSpot CRM

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Close CRM

43 Reviews and Ratings

HubSpot CRM

5,030 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score9.9 out of 10
    		N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    HubSpot CRM

    Score8.3 out of 10
    		N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pricing
    Close CRMHubSpot CRM
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Offerings
    Pricing Offerings
    Close CRMHubSpot CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Community Pulse
    Close CRMHubSpot CRM
    Considered Both Products
    Close
    Joe Gatto
    VP of Marketing & International Business Development in Sales at ePaymints (Financial Services, 1-10 employees)
    Chose Close CRM
    Close.io does a lot more than HubSpot CRM for a lower price. The most important difference is that I can search for prospects by the notes I created and by prior activity. But, I cannot do this in HubSpot, although it seems like it should be a very basic feature.
    Incentivized
    Erik Zahnlecker
    Co-Founder, Head of Product in Sales at Allocate.ai (Computer Software, 1-10 employees)
    Chose Close CRM
    Close.io strikes an important balance between power (features / functionality) and simplicity, making it an enjoyable and powerful platform to use. It's also priced favorably to Salesforce.
    Incentivized
    HubSpot
    Verified User
    Chose HubSpot CRM
    HubSpot ultimately provides more metrics and custom workflow automation than Close CRM.
    Incentivized
    Travis Swan
    Inside Sales Manager in Sales at BoneFoam (Medical Device, 11-50 employees)
    Chose HubSpot CRM
    HubSpot is more user-friendly than all of the above. It is far simpler and provides more data and reporting.
    Incentivized
    Verified User
    Chose HubSpot CRM
    Pipedrive is much better,. Its simpler to look at. UI/UX needs to be much better
    Incentivized
    Verified User
    Chose HubSpot CRM
    Much prefer HubSpot to Close, it is a lot more organized and offers a much wider array of features, specifically when it comes to marketing.
    Incentivized
    Verified User
    Chose HubSpot CRM
    I'm using HubSpot as it is preferred by my client. I like Hubspot, only wish I could drop voicemails.
    Incentivized
    Joneall Peterson
    BDR in Sales at Upskillist (Telecommunications, 1-10 employees)
    Chose HubSpot CRM
    I am not the decision maker or made the desion to use hupspot
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Close CRMHubSpot CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    8.9
    8 Ratings
    HubSpot CRM
    7.5
    1588 Ratings
    Customer data management / contact management8.08 Ratings8.71530 Ratings
    Workflow management7.78 Ratings6.51501 Ratings
    Territory management8.01 Ratings4.9184 Ratings
    Opportunity management10.06 Ratings7.61434 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings7.81545 Ratings
    Contract management10.01 Ratings7.9185 Ratings
    Interaction tracking8.38 Ratings8.61489 Ratings
    Channel / partner relationship management9.73 Ratings8.2186 Ratings
    Quote & order management00 Ratings7.61048 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    8.5
    6 Ratings
    HubSpot CRM
    7.8
    1059 Ratings
    Case management8.03 Ratings8.6985 Ratings
    Call center management7.45 Ratings6.1854 Ratings
    Help desk management10.02 Ratings8.7907 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    9.0
    6 Ratings
    HubSpot CRM
    7.3
    1398 Ratings
    Lead management8.76 Ratings7.81319 Ratings
    Email marketing9.35 Ratings6.91330 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    7.9
    6 Ratings
    HubSpot CRM
    8.0
    1449 Ratings
    Task management8.35 Ratings9.21391 Ratings
    Billing and invoicing management10.01 Ratings7.6722 Ratings
    Reporting5.45 Ratings7.21282 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    7.5
    6 Ratings
    HubSpot CRM
    7.1
    1418 Ratings
    Forecasting10.01 Ratings7.11118 Ratings
    Pipeline visualization8.06 Ratings7.01347 Ratings
    Customizable reports4.44 Ratings7.21307 Ratings
    Customization
    Comparison of Customization features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    8.6
    8 Ratings
    HubSpot CRM
    6.7
    1354 Ratings
    Custom fields10.07 Ratings7.81327 Ratings
    Custom objects10.02 Ratings5.31153 Ratings
    Scripting environment8.03 Ratings6.3132 Ratings
    API for custom integration6.47 Ratings7.6943 Ratings
    Security
    Comparison of Security features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    8.0
    8 Ratings
    HubSpot CRM
    7.9
    1311 Ratings
    Single sign-on capability8.03 Ratings8.01172 Ratings
    Role-based user permissions8.06 Ratings7.81248 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    HubSpot CRM
    5.6
    896 Ratings
    Social data10.01 Ratings5.5878 Ratings
    Social engagement10.01 Ratings5.8868 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    6.4
    4 Ratings
    HubSpot CRM
    8.1
    1004 Ratings
    Marketing automation6.44 Ratings6.8997 Ratings
    Compensation management00 Ratings9.4655 Ratings
    Platform
    Comparison of Platform features of Close CRM and HubSpot CRM
    Feature
    Close CRM
    10.0
    1 Ratings
    HubSpot CRM
    8.2
    1191 Ratings
    Mobile access10.01 Ratings8.21191 Ratings
    User Ratings
    Close CRMHubSpot CRM
    Likelihood to Recommend
    9.3
    (8 ratings)
    7.6
    (1632 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (29 ratings)
    Usability
    8.7
    (3 ratings)
    7.1
    (1480 ratings)
    Support Rating
    9.3
    (3 ratings)
    7.1
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (8 ratings)