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CloudCall vs. GoTo Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudCall

    Score10 out of 10
    N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    GoTo Connect

    Score7.8 out of 10
    N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    CloudCallGoTo Connect
    Editions & Modules
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    CloudCallGoTo Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Features
    CloudCallGoTo Connect
    Cloud PBX
    Comparison of Cloud PBX features of CloudCall and GoTo Connect
    Feature
    CloudCall
    8.3
    3 Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX8.03 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)8.03 Ratings7.7121 Ratings
    User templates9.02 Ratings6.8124 Ratings
    Call reports9.03 Ratings8.0149 Ratings
    Directory of employee names7.53 Ratings9.6158 Ratings
    Call Management
    Comparison of Call Management features of CloudCall and GoTo Connect
    Feature
    CloudCall
    8.3
    3 Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules9.03 Ratings8.2165 Ratings
    Call recording9.53 Ratings8.6143 Ratings
    Call park7.53 Ratings7.3133 Ratings
    Call screening7.53 Ratings6.4139 Ratings
    Message alerts8.03 Ratings8.8165 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CloudCall and GoTo Connect
    Feature
    CloudCall
    7.5
    3 Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing7.52 Ratings7.3108 Ratings
    Audio conferencing8.03 Ratings8.5148 Ratings
    Video screen sharing7.01 Ratings8.294 Ratings
    Instant messaging7.53 Ratings8.788 Ratings
    Mobile apps
    Comparison of Mobile apps features of CloudCall and GoTo Connect
    Feature
    CloudCall
    8.8
    3 Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS8.53 Ratings5.6137 Ratings
    Mobile app for Android9.01 Ratings5.0121 Ratings
    User Ratings
    CloudCallGoTo Connect
    Likelihood to Recommend
    8.5
    (3 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.9
    (25 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (89 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)