TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudCall

    Score10 out of 10
    N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    JustCall

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…

    $78

    per month for 2 users (minimum)

    Pricing
    CloudCallJustCall
    Editions & Modules
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    AI Communication Suite - Team
    $39
    per month per user (2 minimum)
    AI Communication Suite - Pro
    $69
    per month per user (2 minimum)
    AI Communication Suite - Pro Plus
    $109
    per month per user (2 minimum)
    Sales Suite - SalesPro
    Custom Pricing
    per year
    AI Communication Suite - Business
    Custom Pricing
    (10 user minimum)
    Offerings
    Pricing Offerings
    CloudCallJustCall
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
    More Pricing Information
    Features
    CloudCallJustCall
    Cloud PBX
    Comparison of Cloud PBX features of CloudCall and JustCall
    Feature
    CloudCall
    8.3
    3 Ratings
    JustCall
    4.7
    8 Ratings
    Hosted PBX8.03 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.03 Ratings3.38 Ratings
    User templates9.02 Ratings00 Ratings
    Call reports9.03 Ratings5.08 Ratings
    Directory of employee names7.53 Ratings5.86 Ratings
    Call Management
    Comparison of Call Management features of CloudCall and JustCall
    Feature
    CloudCall
    8.3
    3 Ratings
    JustCall
    6.1
    8 Ratings
    Answering rules9.03 Ratings5.88 Ratings
    Call recording9.53 Ratings5.87 Ratings
    Call park7.53 Ratings7.57 Ratings
    Call screening7.53 Ratings5.87 Ratings
    Message alerts8.03 Ratings5.87 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CloudCall and JustCall
    Feature
    CloudCall
    7.5
    3 Ratings
    JustCall
    5.8
    7 Ratings
    Video conferencing7.52 Ratings00 Ratings
    Audio conferencing8.03 Ratings5.87 Ratings
    Video screen sharing7.01 Ratings00 Ratings
    Instant messaging7.53 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CloudCall and JustCall
    Feature
    CloudCall
    8.8
    3 Ratings
    JustCall
    5.8
    6 Ratings
    Mobile app for iOS8.53 Ratings5.85 Ratings
    Mobile app for Android9.01 Ratings5.86 Ratings
    User Ratings
    CloudCallJustCall
    Likelihood to Recommend
    8.5
    (3 ratings)
    5.8
    (8 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)