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CloudCall vs. Vonage Business Communications

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CloudCall

7 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudCall

    Score10 out of 10
    		N/ACloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).

    $15

    per month per user

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    CloudCallVonage Business Communications
    Editions & Modules
    Pro Edition
    $15
    per month per user
    Advanced Edition
    $25
    per month per user
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    CloudCallVonage Business Communications
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudCallVonage Business Communications
    Considered Both Products
    CloudCall
    No answer on this topic
    Vonage
    Matt Brosseau
    Director Information Technology in Information Technology at Instant Alliance (Information Technology and Services, 11-50 employees)
    Chose Vonage Business Communications
    We transitioned from another VoIP provider. Unfortunately, that provider had consistent quality issues. We did evaluate several other options before transitioning away from our first VoIP provider, but ultimately Vonage Business had the features we were looking for. They …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CloudCallVonage Business Communications
    Cloud PBX
    Comparison of Cloud PBX features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    8.3
    3 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX8.03 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)8.03 Ratings9.26 Ratings
    User templates9.02 Ratings00 Ratings
    Call reports9.03 Ratings00 Ratings
    Directory of employee names7.53 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    8.3
    3 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules9.03 Ratings8.59 Ratings
    Call recording9.53 Ratings9.26 Ratings
    Call park7.53 Ratings8.67 Ratings
    Call screening7.53 Ratings8.57 Ratings
    Message alerts8.03 Ratings8.19 Ratings
    Business SMS/External Messaging00 Ratings8.44 Ratings
    Online Fax00 Ratings9.01 Ratings
    Voicemail Transcription00 Ratings9.43 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    7.5
    3 Ratings
    Vonage Business Communications
    -
    Ratings
    Video conferencing7.52 Ratings00 Ratings
    Audio conferencing8.03 Ratings00 Ratings
    Video screen sharing7.01 Ratings00 Ratings
    Instant messaging7.53 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    8.8
    3 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS8.53 Ratings8.39 Ratings
    Mobile app for Android9.01 Ratings6.76 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    -
    Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio00 Ratings8.14 Ratings
    High quality video00 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    -
    Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing00 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    -
    Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Meeting initiation00 Ratings6.62 Ratings
    Record meetings / events00 Ratings9.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    -
    Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication00 Ratings9.01 Ratings
    Participant roles & permissions00 Ratings9.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of CloudCall and Vonage Business Communications
    Feature
    CloudCall
    -
    Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management00 Ratings7.83 Ratings
    Team messaging00 Ratings7.83 Ratings
    Team document sharing00 Ratings9.01 Ratings
    Call and meeting analytics00 Ratings9.02 Ratings
    User Ratings
    CloudCallVonage Business Communications
    Likelihood to Recommend
    8.5
    (3 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (11 ratings)