| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
| 8x8 Work | CloudTalk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 8x8 Work | CloudTalk | |
|---|---|---|
| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Work | CloudTalk | |||||||||||||||||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| 8x8 Work | CloudTalk | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 10.0 |
| Likelihood to Renew | 9.9 | 8.2 |
| Usability | 8.7 | 7.7 |
| Availability | 8.5 | - |
| Performance | 9.1 | - |
| Support Rating | 9.9 | 3.6 |
| In-Person Training | 9.1 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 9.1 | 8.2 |
| Configurability | 8.8 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.0 | - |
| Professional Services | 8.7 | - |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 8.9 | - |