CloudTalk vs. Grasshopper
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
 Grasshopper | Score7.5 out of 10 | N/A | Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail. | $18 per month for a single user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | 20% discount available for annual pricing. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| CloudTalk | Grasshopper | |
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| Likelihood to Recommend | 10.0 | 7.8 |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.7 | 6.0 |
| Support Rating | 3.6 | 9.0 |
| Implementation Rating | 8.2 | - |