CloudTalk vs. PhoneBurner
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
 PhoneBurner | Score8 out of 10 | Small Businesses (1-50 employees) | PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call. | $165 per month per user |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | 15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Preview Dialer |
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| Core Dialer |
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| Call Follow-up and Quality Assurance |
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| CloudTalk | PhoneBurner | |
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| Likelihood to Recommend | 10.0 | 6.5 |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.7 | 9.3 |
| Support Rating | 3.6 | 8.6 |
| Implementation Rating | 8.2 | - |