iTop vs. GLPI
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 iTop | Score9.7 out of 10 | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per year |
 GLPI | Score9.3 out of 10 | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month |
| iTop | GLPI | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | $1,200 per installation | ||||||||||||||
| Additional Details | — | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| iTop | GLPI | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 9.0 |
| Usability | - | 9.0 |