iTop vs. Ivanti Neurons for ITSM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 iTop | Score9.7 out of 10 | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per year |
 Ivanti Neurons for ITSM | Score4.5 out of 10 | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A |
| iTop | Ivanti Neurons for ITSM | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| iTop | Ivanti Neurons for ITSM | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| iTop | Ivanti Neurons for ITSM | |
|---|---|---|
| Likelihood to Recommend | 9.7 | 9.6 |
| Likelihood to Renew | - | 9.9 |
| Usability | - | 7.8 |
| Support Rating | - | 9.0 |
| Contract Terms and Pricing Model | - | 8.5 |
| Professional Services | - | 8.0 |