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Comcast Business VOIP (VoiceEdge) vs. Google Voice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comcast Business VOIP (VoiceEdge)

    Score5.2 out of 10
    N/AComcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A

    Google Voice

    Score7.8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    Comcast Business VOIP (VoiceEdge)Google Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    Comcast Business VOIP (VoiceEdge)Google Voice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Comcast Business VOIP (VoiceEdge)Google Voice
    Considered Both Products
    Comcast Business
    Chose Comcast Business VOIP (VoiceEdge)
    Comcast Business VOIP has a robust number of features and a well-focused UI. If you are already a prolific Comcast user the system works well and integrates well. Many of the other systems we tried - Vonage, Google Voice, etc. - were not as robust and difficult to set up in …
    Incentivized
    Google
    Chose Google Voice
    Google Voice does well with limited communication needs but is difficult to expand for large networks of users. Its interface and speed can also be more limited than its competitors. While its free or relatively cheap, one also doesn't get many features found in alternate …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Comcast Business VOIP (VoiceEdge)Google Voice
    Cloud PBX
    Comparison of Cloud PBX features of Comcast Business VOIP (VoiceEdge) and Google Voice
    Feature
    Comcast Business VOIP (VoiceEdge)
    7.7
    7 Ratings
    Google Voice
    4.4
    51 Ratings
    Hosted PBX5.74 Ratings8.423 Ratings
    Multi-level Interactive Voice Response (IVR)7.04 Ratings5.226 Ratings
    User templates9.05 Ratings1.419 Ratings
    Call reports9.06 Ratings5.044 Ratings
    Directory of employee names8.07 Ratings1.725 Ratings
    Call Management
    Comparison of Call Management features of Comcast Business VOIP (VoiceEdge) and Google Voice
    Feature
    Comcast Business VOIP (VoiceEdge)
    8.5
    7 Ratings
    Google Voice
    8.1
    65 Ratings
    Answering rules9.97 Ratings8.044 Ratings
    Call recording4.95 Ratings10.051 Ratings
    Call park9.96 Ratings6.422 Ratings
    Call screening7.97 Ratings7.459 Ratings
    Message alerts9.97 Ratings9.063 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Comcast Business VOIP (VoiceEdge) and Google Voice
    Feature
    Comcast Business VOIP (VoiceEdge)
    9.0
    3 Ratings
    Google Voice
    7.2
    43 Ratings
    Video conferencing9.02 Ratings7.021 Ratings
    Audio conferencing9.03 Ratings7.038 Ratings
    Video screen sharing9.01 Ratings5.613 Ratings
    Instant messaging9.02 Ratings9.326 Ratings
    Mobile apps
    Comparison of Mobile apps features of Comcast Business VOIP (VoiceEdge) and Google Voice
    Feature
    Comcast Business VOIP (VoiceEdge)
    6.1
    7 Ratings
    Google Voice
    5.0
    61 Ratings
    Mobile app for iOS3.25 Ratings5.044 Ratings
    Mobile app for Android8.95 Ratings5.049 Ratings
    User Ratings
    Comcast Business VOIP (VoiceEdge)Google Voice
    Likelihood to Recommend
    7.9
    (7 ratings)
    9.0
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)