TrustRadius: an HG Insights company

Comcast Business VOIP (VoiceEdge) vs. Rakuten Viber

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comcast Business VOIP (VoiceEdge)

    Score5.2 out of 10
    N/AComcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A

    Rakuten Viber

    Score9.8 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    Comcast Business VOIP (VoiceEdge)Rakuten Viber
    Editions & Modules
    No answers on this topic
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    Comcast Business VOIP (VoiceEdge)Rakuten Viber
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Comcast Business VOIP (VoiceEdge)Rakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of Comcast Business VOIP (VoiceEdge) and Rakuten Viber
    Feature
    Comcast Business VOIP (VoiceEdge)
    7.7
    7 Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Hosted PBX5.74 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)7.04 Ratings9.78 Ratings
    User templates9.05 Ratings8.87 Ratings
    Call reports9.06 Ratings9.89 Ratings
    Directory of employee names8.07 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Comcast Business VOIP (VoiceEdge) and Rakuten Viber
    Feature
    Comcast Business VOIP (VoiceEdge)
    8.5
    7 Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules9.97 Ratings9.59 Ratings
    Call recording4.95 Ratings9.79 Ratings
    Call park9.96 Ratings8.84 Ratings
    Call screening7.97 Ratings8.89 Ratings
    Message alerts9.97 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Comcast Business VOIP (VoiceEdge) and Rakuten Viber
    Feature
    Comcast Business VOIP (VoiceEdge)
    9.0
    3 Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Video conferencing9.02 Ratings9.513 Ratings
    Audio conferencing9.03 Ratings9.713 Ratings
    Video screen sharing9.01 Ratings9.05 Ratings
    Instant messaging9.02 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Comcast Business VOIP (VoiceEdge) and Rakuten Viber
    Feature
    Comcast Business VOIP (VoiceEdge)
    6.1
    7 Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS3.25 Ratings10.017 Ratings
    Mobile app for Android8.95 Ratings10.017 Ratings
    User Ratings
    Comcast Business VOIP (VoiceEdge)Rakuten Viber
    Likelihood to Recommend
    7.9
    (7 ratings)
    9.6
    (18 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.4
    (7 ratings)