| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Comcast Business VOIP (VoiceEdge) | Score5.2 out of 10 | N/A | Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing. | N/A |
 RingEX | Score8.6 out of 10 | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
| Comcast Business VOIP (VoiceEdge) | RingEX | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Comcast Business VOIP (VoiceEdge) | RingEX | |
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| Considered Both Products | No answer on this topic | Chose RingEX Cost of RingEX is about half. That is why I switched. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingEX RingEX continues to outperform the competition in features, security, and reliability. Every time we evaluate and test drive other services we find that they don't compare in some significant way with RingEX. That we have been a client since their first 18 months of operation … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingEX In user reviews, stellar reliability was consistently repeated, and that was not the case with any of the other solutions I evaluated at the time. RingEX had all the features we desired, too, and was competitively priced. The fact that Gartner recognized it as a leader in its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingEX Same characteristics, features, just slightly different platforms. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingEX I'm wary of entering into yet another agreement with Comcast - RingEX won our business since this is "all they do" - and I like that. They do have a pretty solid product at a decent price. However, I do feel like from a tech-perspective, they leave a lot on the table. It feels … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Comcast Business VOIP (VoiceEdge) | RingEX | |||||||||||||||||||
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| Cloud PBX |
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| VoIP system collaboration |
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| Mobile apps |
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| Comcast Business VOIP (VoiceEdge) | RingEX | |
|---|---|---|
| Likelihood to Recommend | 7.9 | 8.5 |
| Likelihood to Renew | - | 8.9 |
| Usability | - | 8.7 |
| Availability | - | 9.3 |
| Performance | - | 8.0 |
| Support Rating | 8.0 | 5.3 |
| In-Person Training | - | 7.3 |
| Implementation Rating | - | 8.1 |
| Configurability | - | 7.0 |
| Contract Terms and Pricing Model | - | 1.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 1.0 |
| Vendor post-sale | - | 4.0 |
| Vendor pre-sale | - | 8.0 |
