Comcast Business VOIP (VoiceEdge) vs. Talkdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Comcast Business VOIP (VoiceEdge) | Score5.2 out of 10 | N/A | Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing. | N/A |
 Talkdesk | Score8.6 out of 10 | N/A | Talkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace. | $85 per month per user |
| Comcast Business VOIP (VoiceEdge) | Talkdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | *Talkdesk also offers per hour login consumption pricing and concurrent pricing. Prices are based on a minimum 3 year commitment to these Editions. Additional telco and usage fees not included. Due to foreign exchange rate approximation, list price is not the exact price that will be quoted. | ||||||||||||||
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| Comcast Business VOIP (VoiceEdge) | Talkdesk | |||||||||||||||||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Comcast Business VOIP (VoiceEdge) | Talkdesk | |
|---|---|---|
| Likelihood to Recommend | 7.9 | 8.4 |
| Likelihood to Renew | - | 8.5 |
| Usability | - | 8.5 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 8.0 | 6.6 |
| In-Person Training | - | 10.0 |
| Online Training | - | 9.0 |
| Implementation Rating | - | 7.4 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |