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Comm100 vs. LivePerson Conversational Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comm100

    Score8.2 out of 10
    N/AComm100 is an omnichannel customer engagement platform designed to streamline the way businesses interact with their clients. Its solutions encompass Live Chat, Email, Ticketing & Messaging, AI Agent, AI Copilot and AI Insights, Comm100 to empower support teams to deliver personalized, real-time assistance across multiple channels. The Comm100 product suite simplifies workflows, boosts agent productivity, and provides insights through analytics. It is used…

    $39

    per month per user

    LivePerson Conversational Cloud

    Score9.1 out of 10
    N/AThe LivePerson Conversational Cloud is a contact center solution used to create personalized, connected customer experiences across voice and messaging. The solution balances human agents, intelligent automations, and Conversational AI, across voice and messaging.N/A
    Pricing
    Comm100LivePerson Conversational Cloud
    Editions & Modules
    Live Chat Startup
    $39
    per month per agent
    Live Chat Plus
    $69
    per month per agent
    No answers on this topic
    Offerings
    Pricing Offerings
    Comm100LivePerson Conversational Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    Comm100LivePerson Conversational Cloud
    Considered Both Products
    Comm100
    No answer on this topic
    LivePerson
    Chose LivePerson Conversational Cloud
    We selected LivePerson LiveEngage, in large part, for the Analytics Builder, which has the ability fully manipulate the reporting data and build custom reports and dashboards rather than picking from prebuilt dashboards. Another benefit was the Design Studio that makes it easy …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
    No answers on this topic
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    User Ratings
    Comm100LivePerson Conversational Cloud
    Likelihood to Recommend
    8.2
    (2 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (10 ratings)
    Usability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (1 ratings)
    -
    (0 ratings)