| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Dragon RMM (ITarian / Comodo ONE) | Score6.4 out of 10 | N/A | Comodo's RMM solution, Dragon RMM (or ITarian, also known as Comodo One) is a remote monitoring and management (RMM) tool suite supporting patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers. | N/A |
 LogMeIn Rescue | Score8.7 out of 10 | N/A | LogMeIn Rescue is a remote support solution for PCs, Macs, and mobile devices. LogMeIn Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, LogMeIn Rescue… | $1,299 per year |
| Dragon RMM (ITarian / Comodo ONE) | LogMeIn Rescue | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Dragon RMM (ITarian / Comodo ONE) | LogMeIn Rescue | |
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| Considered Both Products | No answer on this topic | Chose LogMeIn Rescue Have used various remote software, but Remote is by far better than ITarian in so many ways. Remote can compare to Splashtop since they both have similar features. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Dragon RMM (ITarian / Comodo ONE) | LogMeIn Rescue | ||||||||||||||||||||||||||||||||||||||||||||||
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| Dragon RMM (ITarian / Comodo ONE) | LogMeIn Rescue | |
|---|---|---|
| Likelihood to Recommend | 4.0 | 8.1 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 8.4 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 3.0 | 9.1 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 8.2 |
| Product Scalability | - | 9.1 |
