Conga CPQ vs. Freshsuccess
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Conga CPQ | Score8.5 out of 10 | N/A | Conga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting capabilities that can… | $35 per month per user |
 Freshsuccess | Score7.3 out of 10 | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
| Conga CPQ | Freshsuccess | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Conga CPQ | Freshsuccess | |||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CPQ |
| |||||||||||||||||||||||||||||||||||||
| Security |
| |||||||||||||||||||||||||||||||||||||
| Platform & Infrastructure |
| |||||||||||||||||||||||||||||||||||||
| Customer Data Extraction / Integration |
| |||||||||||||||||||||||||||||||||||||
| Customer Success Management |
| |||||||||||||||||||||||||||||||||||||
| CSM Reporting & Analytics |
| |||||||||||||||||||||||||||||||||||||
| Conga CPQ | Freshsuccess | |
|---|---|---|
| Likelihood to Recommend | 8.4 | 6.3 |
| Likelihood to Renew | 9.8 | - |
| Usability | 8.0 | - |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 6.0 | - |
| Online Training | 7.0 | - |
| Implementation Rating | 1.0 | - |