ConnectWise Asio vs. HaloPSA

ConnectWise Asio

HaloPSA

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ConnectWise Asio	Score 8.7 out of 10	N/A	The Asio Platform is ConnectWise's unified management platform launched in late 2021, providing scalability, automation, value-added reporting and insights, and a common user interface. Its open APIs offer extensibility and flexibility, and its business management features include PSA, quote and proposal automation, next-gen IT documentation, and real-time business intelligence.	N/A
HaloPSA	Score 9.3 out of 10	Enterprise companies (1,001+ employees)	HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users…	$35 per month per user

Pricing

ConnectWise Asio

HaloPSA

Editions & Modules

No answers on this topic

All-inclusive PSA Software: $35
per month per user
All-inclusive PSA Software: $35
per month per user

Offerings

Pricing Offerings
ConnectWise Asio	HaloPSA
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

15% discount for all charities, educational institutions and non-profit organisations.

More Pricing Information

Community Pulse
	ConnectWise Asio	HaloPSA
Considered Both Products	ConnectWise Asio SL Savannah Lee Business Development Representative Chose ConnectWise Asio Hubspot is much more user friendly but there are certain things that hubspot doesnt do such as submitting tickets and looking at history with contact/company. Incentivized Helpful? JH Jeremy Herman Engineer Chose ConnectWise Asio Both have Pros and Cons. Asio comes out on top when you look at the price for all of our endpoints or when you look at API integration. ServiceNow has a better set of Mobile apps for all of their products that are easier to see on a phone when you are on the move. Incentivized Helpful?	HaloPSA Lucas Burnett Sales Director Chose HaloPSA HaloPSA is far more polished, cleaner, quicker and has way more features. Incentivized Helpful? James Vincent Managing Director Chose HaloPSA Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none. Incentivized Helpful? Michael Rubin Director Chose HaloPSA We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations. Incentivized Helpful?

Best Alternatives
	ConnectWise Asio	HaloPSA
Small Businesses	HaloPSA Score 9.3 out of 10	Teamwork.com Score 8.9 out of 10
Medium-sized Companies	Teamwork.com Score 8.9 out of 10	Teamwork.com Score 8.9 out of 10
Enterprises	Planview AdaptiveWork Score 7.4 out of 10	Planview AdaptiveWork Score 7.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ConnectWise Asio	HaloPSA
Likelihood to Recommend	7.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	ConnectWise Asio	HaloPSA
Likelihood to Recommend	As far as finding a company its a little easier than figuring out what we do for that company. We have opportunities in ConnectWise Asio and its hard to search what year it was a lost opp. Incentivized SL savannah Lee Business Development Representative Read full review	Quote to cash. Workflows throughout the entire process are simple and easy to amend/change if needed. Reporting is easy and can be scheduled to our needs. Paul Nixon Head of Sales and Pre-sales Read full review
Pros	contacting the right person from a company showing sells opportunities showing all lost and won opps Incentivized SL savannah Lee Business Development Representative Read full review	Ticketing Automation Invoicing Incentivized Lucas Burnett Sales Director Read full review
Cons	Lacks integration with several of the popular tools in our stack. Doesn't have as many AI tools as you would expect. ServiceNow has many more modules for customizing. Incentivized JH Jeremy Herman Engineer Read full review	A few tweaks to how items are organised/grouped and listed Documentation James Vincent Managing Director Read full review
Usability	Useability is high. There are many filters that can be used to make sure we are staying on track with our SLAs and we can easily track time to solve for tickets. The dashboard also has an easy way to filter out the noise and see which tickets are priority right now and which ones should be a P1 issue Incentivized JH Jeremy Herman Engineer Read full review	No answers on this topic
Alternatives Considered	Both have Pros and Cons. Asio comes out on top when you look at the price for all of our endpoints or when you look at API integration. ServiceNow has a better set of Mobile apps for all of their products that are easier to see on a phone when you are on the move. Incentivized JH Jeremy Herman Engineer Read full review	Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none. James Vincent Managing Director Read full review
Return on Investment	We noticed a 13 percent higher ROI on customers when we moved to this less expensive option. Technicians were able solve tickets faster than before due to the ease of navigation. Customer satisfaction rose from 95% on average to 96.7%. Incentivized JH Jeremy Herman Engineer Read full review	Our teams have been brought closer together We are more accessible to our clients thanks to HaloPSA All aspects of the business are covered under one system Michael Rubin Director Read full review
ScreenShots		HaloPSA Screenshots