ConnectWise CPQ vs. XaitPorter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise CPQ
Score 8.5 out of 10
N/A
ConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A
XaitPorter
Score 9.0 out of 10
N/A
XaitPorter is a co-authoring software solution for teams to collaboratively create, manage and produce documents. With it, users can streamline and optimize document production to maximize revenue from bids and proposals and other business-critical documents. XaitPorter is designed to enable co-authors to focus on creating bid-winning content so that teams can become more efficient while production time and costs are reduced.N/A
Pricing
ConnectWise CPQXaitPorter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise CPQXaitPorter
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise CPQXaitPorter
Features
ConnectWise CPQXaitPorter
CPQ
Comparison of CPQ features of Product A and Product B
ConnectWise CPQ
9.4
Ratings
8% above category average
XaitPorter
-
Ratings
Quote sharing/sending10.00 Ratings00 Ratings
Product configuration10.00 Ratings00 Ratings
Configuration options10.00 Ratings00 Ratings
Pricing rules10.00 Ratings00 Ratings
Price adjustment10.00 Ratings00 Ratings
Purchase history and open contracts10.00 Ratings00 Ratings
Guided selling/Sales portal8.00 Ratings00 Ratings
CPQ reporting & analytics6.00 Ratings00 Ratings
CPQ-CRM integration10.00 Ratings00 Ratings
Attachments to quotes10.00 Ratings00 Ratings
User Ratings
ConnectWise CPQXaitPorter
Likelihood to Recommend
10.0
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
1.0
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.5
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
6.3
(0 ratings)
10.0
(0 ratings)
Support Rating
5.9
(0 ratings)
10.0
(0 ratings)
In-Person Training
-
(0 ratings)
10.0
(0 ratings)
Online Training
-
(0 ratings)
9.9
(0 ratings)
Implementation Rating
8.8
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
8.2
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
ConnectWise CPQXaitPorter
Likelihood to Recommend
ConnectWise Sell is great for Managed Service Providers and smaller IT shops who primarily do computer repairs and maintenance. The tool is generally good at everything it does, but I would not recommend using it for a company that sells IT equipment as its primary business. Quotes take a relatively large amount of time to build in order to get them looking good for the end user.
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XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
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Pros
  • It provides our company with a standardized quoting process. Everyone works the same way, uses the same templates, and generates a professional quote. Nothing gets left out or missed.
  • Portal provides your sales staff and management with a complete view of their efforts. They see in real time what opportunities are in the pipeline, and how successful their efforts are when these opportunities are won.
  • Provides a collaborative platform for our sales team to work on customer quotes. We can now have 2 or 3 members working in the same quote whereas before we had to wait for someone to free up the document before others could access it.
  • It allows us to provide much more information in our quotes by attaching documents to the quote. Things like manufacturer specifications or brochures can now be easily attached into the quotes making it a presentation instead of a bunch of line items with numbers.
  • ConnectWise Sell is customizable to meet the needs of my company. This is so important to us because similar products only allow you to do what they design it for. Our business changes regularly and we need our software systems to be agile and adaptive to it.
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  • Enables several writers to write in the same document at the same time, which means that it is always possible to get the latest version printed and see the current state.
  • Because we are limited in the template to a few styles we don't use a lot of time after completion checking up on which style the writers has been using. This saves us a lot of editing.
  • Before we got XaitPorter the drawing team didn't get the figures to quality control until the final stages of the process, but now the figures are received as soon as the writer uploads them. This also saves a lot of overtime, because the drawing team is involved earlier on.
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Cons
  • The first year we were using Quosal, they were consistently posting new 'How to' videos and live training sessions to help users become familiar with the software features and best practices. While those videos are still available, they are becoming less relevant with each software version patch. The help manual documentation should be updated with the software versions as well.
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  • The dashboard is complex and not easily understood. Since we only worked on a few documents at a time, we went straight into the document and never spent time on the dashboard.
  • Being cloud based, the time taken to move from one section of the document to another becomes painful.
  • The word import function could be improved.
  • There are some functionalities in Word that are not available in XaitPorter. For example you can insert pictures within a table in Word but you cant do that in XaitPorter.
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Likelihood to Renew
We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
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It's very basic. More features would be better.
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Usability
Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
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We find it to be intuitive to use with a simple menu and right-click based functionality in place.
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Reliability and Availability
No answers on this topic
XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
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Performance
I dont think we use this tool to potential
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Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
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Support Rating
I have been in business for 30 years, we have about 30 vendors we have worked with or more. Connectwise is on the bottom, if you ask any MSP how you loose clients the fastest, it's all about response and support. Connectwise has not found that out yet.
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They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
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In-Person Training
No answers on this topic
He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
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Online Training
No answers on this topic
The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
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Implementation Rating
Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
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I was really satisfied with the implementation
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Alternatives Considered
Both tools have a very common feature set. Sell is different primarily in the fact that it is online software-as-a-service based deployment, rather than a local server based deployment. That gives it a major leg up. I can use Sell from anywhere in the world easily.
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We looked at every major product and some newer ones. We liked Xait's general robustness and handling of images (despite the issue about the internal library), as well as the output quality in PDF. Also, we're a Mac shop so we could not be chained to a Windows editor.
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Scalability
Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
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I just love the system
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Return on Investment
  • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
  • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
  • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
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  • We have seen reduced overtime costs for tender support staff who used to spend a lot of time managing and dealing with version control issues, formatting issues, layout issues and printing issues
  • We have experienced that Porter has allowed us to handle more work without increasing our staffing.
  • The quality of our submissions has improved both by the switch to Porter, and further by the increased proficiency of both our administrators and writers.
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ScreenShots

ConnectWise CPQ Screenshots

Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

XaitPorter Screenshots

Screenshot of XaitPorter - Document WorkspaceScreenshot of XaitPorter - DashboardScreenshot of XaitPorter - Edit PictureScreenshot of XaitPorter - Edit CommentScreenshot of XaitPorter - Export PDF