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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.2 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Pricing
    ConnectWise RMMScreenConnect
    Editions & Modules
    No answers on this topic
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Offerings
    Pricing Offerings
    ConnectWise RMMScreenConnect
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectWise RMMScreenConnect
    Considered Both Products
    ConnectWise
    Chose ConnectWise RMM
    ScreenConnect and RMM are two totally different platforms We did not try any other competitive RMM software out their because of the history of using ConnectWise's software. We have never have had any issues with their software so we started using RMM right out of the box and …
    Incentivized
    ConnectWise
    Chose ScreenConnect
    This is not even a comparison. ConnectWise Control is so good that even though we have a baked in copy in our Continuum RMM product, we still find the need for efficiency is so great we pay for a separate instance of ConnectWise Control rather than spend the extra 2 minutes …
    Incentivized
    Chose ScreenConnect
    Hands down best at remote access. Nothing even comes remotely (pun intended) close.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control has more control options that both of the listed products but the only issue is TeamViewer and Splashtop make the initial connection process muck easier.
    Incentivized
    Chose ScreenConnect
    We like that adding machines was painless and easy compared to LogMeIn. I have also used this product for years at previous locations and the software has continued to improve and not go backwards like I've seen with other software through their revision and change logs.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control is superior in speed, reliability and has a very lightweight agent. I like LogMeIn second best, but it does take quite a bit more time to connect and the speed moving around is not as quick. Agent installation is super fast as well. You can also convert an …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise RMMScreenConnect
    Remote Administration
    Comparison of Remote Administration features of ConnectWise RMM and ScreenConnect
    Feature
    ConnectWise RMM
    -
    Ratings
    ScreenConnect
    7.0
    619 Ratings
    Screen sharing00 Ratings10.0589 Ratings
    File transfer00 Ratings9.4562 Ratings
    Instant message00 Ratings6.2495 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.074 Ratings
    Access to sleeping/powered-off computers00 Ratings4.5306 Ratings
    Over-the-Internet remote session00 Ratings10.0595 Ratings
    Initiate remote control from mobile00 Ratings7.9385 Ratings
    Remote management of servers & workstations00 Ratings9.0511 Ratings
    Remote Active Directory® management00 Ratings5.0168 Ratings
    Centralized management dashboard00 Ratings7.2475 Ratings
    Session record00 Ratings5.6312 Ratings
    Annotations00 Ratings5.6262 Ratings
    Monitoring and Alerts00 Ratings5.6184 Ratings
    Multi-platform remote control00 Ratings5.0394 Ratings
    User Ratings
    ConnectWise RMMScreenConnect
    Likelihood to Recommend
    7.3
    (7 ratings)
    9.0
    (619 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (40 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (48 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (63 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (24 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (20 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (16 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (4 ratings)