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Constant Contact vs. Constant Contact Lead Gen & CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Constant Contact Lead Gen & CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…

    $449

    per month

    Pricing
    Constant ContactConstant Contact Lead Gen & CRM
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Lite
    $12
    per month
    Standard
    $35
    per month
    Premium
    $80
    per month
    Lead Gen & CRM
    Starting at $449
    per month
    Offerings
    Pricing Offerings
    Constant ContactConstant Contact Lead Gen & CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.Above pricing based on 5000 contacts.
    More Pricing Information
    Community Pulse
    Constant ContactConstant Contact Lead Gen & CRM
    Considered Both Products
    Constant Contact
    Chose Constant Contact
    Constant contact was perfect for our needs for many clients, it wasn’t overly robust, but powerful enough to see strong ROI. With regards to the competitor tools, amongst standard ESP there’s not a huge difference as they all essentially work the same, it’s just about pricing …
    Incentivized
    Chose Constant Contact
    I used Constant Contact because of a job or a client. I have not used in my business. I won't be using Constant Contact at this time in my business because I have more needs and a bigger budget.
    Incentivized
    Chose Constant Contact
    Overall they can all accomplish the basics just fine. But I feel like Constant Contact is the light version of the more powerful software options out there. That being said, over the last year or so I haven't utilized it as much as I had in the past due to this, so their …
    Incentivized
    Constant Contact
    Chose Constant Contact Lead Gen & CRM
    SharpSpring was the best fit for us and met the most of our overall needs.

    IBM Watson Campaign Automation was overly complex and way more expensive than SharpSpring.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We have used My Emma and Constant Contact. They didn't have the sales tool though which is really what helps consolidate the need for 2 separate platforms. In terms of pricing, it is a little higher. If you are an agency that can resell it and then make a profit that way, that …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring has all of the functionality of HubSpot at a fraction of the cost. I used HubSpot at a previous position but I have found that I can do everything I want to do in SharpSpring without having to pay a fortune.

    SharpSpring also offers significantly more functionality …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We had been using Lead Forensics for a few years prior to SharpSpring. Once we learned about SharpSpring we knew we wanted to make the switch, but had unfortunately just resigned our year-long contract with Lead Forensics. Lead Forensics showed us which companies looked at …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is much more dynamic in lead tracking. Constant Contact is similar in the user interface, but does not have the ability to do what SharpSpring can do. This is a much more fluid program to work well with other programs integrating sales and leads. I recommend …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We previously used Constant Contact and before moving to SharpSpring, we also looked at HubSpot. SharpSpring is considerably cheaper than HubSpot and we didn't need ALL of HubSpot's features, so that is why we went with SharpSpring. Comparing SharpSpring to Constant Contact …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring has an abundance of features, technology and value for the cost, especially compared to other platforms. We needed a large number of contacts and email allowance primarily. Either the other platforms didn't stack up in terms of features or functionality, or the cost …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I was a Certified Marketo Expert and most of the functions that are available in Marketo are also available in SharpSpring, but at a fraction of the cost. SharpSpring offers many automation configurations, though it's a little more work to set them up than Marketo, and the …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    The integration of email to contact interactions on all media and connection to sales touch points is awesome and something email delivery platforms can't do. Now we know who reads our blog, opens our emails, and visits our website. That is sales and marketing gold. Before, I …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring competes on all levels, and wins in great fashion in regards to communication and pricing.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Zoho was ok for tracking the life of our clients, meetings, and emails, but we never saw the capabilities we are seeing with SharpSpring. Automation and workflow mapping are simply amazing.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring offers an incredible amount of functionality and visibility in one single tool, which makes our campaigns more cohesive and our efforts more efficient. The pricing is excellent and they continue to add more functionality without dramatic price increases. The ease of …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring offers more features, organization and reporting that others. It also is a great sales point for clients.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We like SharpSpring the best because of the Life of the Lead feature. We did not really see that feature on other marketing systems. Also, the price of the system and the agency model is a better value than those other systems. Finally, we like the staff as they are very …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is the best bang for your buck compared to other email and marketing automation tools. We chose it because has most of the features everything else has, but at a cheaper price. We decide to keep them because the software works great, but we also get more value as …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring blows away any standard email marketing platform. SharpSpring is our first run with automation, but when it comes to email deliverability, personalization, and drip campaigns it is substantially better than any other email platform for a price that is extremely …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring combines the best attributes of these marketing automation systems and CRM's to provide users with the ultimate flexibility in serving their client base efficiently and in the most cost-effective way possible.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    We have not had in-depth work with HubSpot but have had access through various clients we work with and have not found any good reason to switch over to HubSpot, ourselves.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    I've used Mailchimp, and while that service is fine, it does not have the dynamic capabilities that SharpSpring offers when running long term campaigns. That said, Mailchimp certainly takes the edge on making emails look good, and it is a more user friendly platform for …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    SharpSpring is just a better, more holistic tool. SharpSpring has more features and functionality and is able to do more things. I also trust SharpSpring more than many other tools. I can confidently recommend SharpSpring vs. some of the others.
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Cost is lower, ease of use on email automation is more intuitive, but the email builder is better on any of the other platforms. They also are organized around agencies, which is a big advantage for us. The cost to the client is a lot less, so we don't have to "sell" them on …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    Way better than both of these other options and much more powerful. SharpSpring was our first foray into automating parts of this process, but it has been a pleasure to grow with and learn with along the way. Much more useful than the previous noted pieces of software, and the …
    Incentivized
    Chose Constant Contact Lead Gen & CRM
    There will always be alternatives to every single platform. The sharpspring staff will assess your use case to see if the platform is the right fit.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Constant ContactConstant Contact Lead Gen & CRM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    8.0
    118 Ratings
    Constant Contact Lead Gen & CRM
    6.9
    510 Ratings
    WYSIWYG email editor8.4101 Ratings8.5470 Ratings
    Dynamic content7.7102 Ratings6.0453 Ratings
    Ability to test dynamic content8.582 Ratings6.0434 Ratings
    Landing pages7.876 Ratings7.5442 Ratings
    A/B testing7.171 Ratings6.0397 Ratings
    Mobile optimization8.686 Ratings8.5428 Ratings
    Email deliverability reporting9.0114 Ratings7.5498 Ratings
    List management8.3116 Ratings6.5500 Ratings
    Triggered drip sequences7.260 Ratings6.0475 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    8.0
    115 Ratings
    Constant Contact Lead Gen & CRM
    5.0
    496 Ratings
    Dashboards8.488 Ratings5.5488 Ratings
    Standard reports8.3113 Ratings5.5488 Ratings
    Custom reports7.558 Ratings4.0449 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    8.1
    67 Ratings
    Constant Contact Lead Gen & CRM
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check8.254 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.366 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    -
    Ratings
    Constant Contact Lead Gen & CRM
    7.3
    499 Ratings
    Lead nurturing automation00 Ratings7.5486 Ratings
    Lead scoring and grading00 Ratings8.0492 Ratings
    Data quality management00 Ratings6.0468 Ratings
    Automated sales alerts and tasks00 Ratings7.5464 Ratings
    Campaign Management
    Comparison of Campaign Management features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    -
    Ratings
    Constant Contact Lead Gen & CRM
    6.5
    401 Ratings
    Calendaring00 Ratings6.0339 Ratings
    Event/webinar marketing00 Ratings7.0319 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    -
    Ratings
    Constant Contact Lead Gen & CRM
    8.8
    379 Ratings
    Social sharing and campaigns00 Ratings8.5318 Ratings
    Social profile integration00 Ratings9.0364 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Constant Contact and Constant Contact Lead Gen & CRM
    Feature
    Constant Contact
    -
    Ratings
    Constant Contact Lead Gen & CRM
    6.3
    468 Ratings
    API00 Ratings7.5366 Ratings
    Role-based workflow & approvals00 Ratings6.0404 Ratings
    Customizability00 Ratings5.0440 Ratings
    Integration with Salesforce.com00 Ratings7.5219 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings5.099 Ratings
    Integration with SugarCRM00 Ratings7.091 Ratings
    User Ratings
    Constant ContactConstant Contact Lead Gen & CRM
    Likelihood to Recommend
    8.3
    (133 ratings)
    8.0
    (524 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    8.1
    (32 ratings)
    Usability
    9.0
    (10 ratings)
    7.5
    (72 ratings)
    Availability
    9.0
    (2 ratings)
    7.8
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    3.2
    (2 ratings)
    Support Rating
    10.0
    (9 ratings)
    8.9
    (71 ratings)
    Online Training
    10.0
    (1 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    6.5
    (10 ratings)
    Configurability
    10.0
    (1 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    2.9
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)