| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Constant Contact | Score7.7 out of 10 | N/A | Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses. | $12 per month |
 Blackbaud Luminate Online | Score3.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized… | N/A |
| Constant Contact | Blackbaud Luminate Online | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages. | Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model. | ||||||||||||||
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| Constant Contact | Blackbaud Luminate Online | |
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| Considered Both Products | Chose Constant Contact It is good and basic. A little less user-friendly and "hip", but definitely functional. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Blackbaud Luminate Online We've just begun evaluating other programs to see if there is an equivalent to Luminate. We are particularly interested in email management and have looked at Constant Contact, MailChimp, and other similar services. While we like the data management options that these products … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Luminate Online Previously we utilized Raiser's Edge on in-house servers, and managed email contacts through bulk email providers. The move to LO allowed us to integrate the database with the online outreach and payment processing in a far more effective manner. We have had limited experience … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Luminate Online Constant Contact is user-friendly and effective, as is SurveyMonkey, so LO would be advantaged to replicate some of their positive features. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Luminate Online I've worked with products that address only portions of what Luminate Online offers - products such as Classy, mail chimp, Constant Contact. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Constant Contact | Blackbaud Luminate Online | |||||||||||||||||||||||||||||||
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| Email & Online Marketing |
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| Constant Contact | Blackbaud Luminate Online | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 3.7 |
| Likelihood to Renew | 9.9 | 9.0 |
| Usability | 9.0 | 2.1 |
| Availability | 9.0 | 10.0 |
| Performance | 10.0 | 9.2 |
| Support Rating | 10.0 | 5.0 |
| In-Person Training | - | 8.0 |
| Online Training | 10.0 | 7.3 |
| Implementation Rating | 10.0 | 3.0 |
| Configurability | 10.0 | 6.6 |
| Ease of integration | - | 6.0 |
| Product Scalability | 10.0 | 9.8 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 5.0 |
