TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7 out of 10
    N/AContentsquare is a digital experience analytics cloud designed to help companies understand hidden customer behaviors, and use those insights to drive more successful experiences. It includes functionality from the former Clicktale heatmap, session recording, and A/B testing tool and now boasts a suite of customer journey analytic capabilities.N/A

    Crazy Egg

    Score8.1 out of 10
    N/ACrazy Egg is a heat map web analytics product.

    $24

    per month

    Pricing
    ContentsquareCrazy Egg
    Editions & Modules
    No answers on this topic
    Crazy Egg
    $24.00
    per month
    Offerings
    Pricing Offerings
    ContentsquareCrazy Egg
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContentsquareCrazy Egg
    Considered Both Products
    Contentsquare
    Chose Contentsquare
    ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. …
    Incentivized
    Chose Contentsquare
    We used CrazyEgg prior to ClickTale. CrazyEgg is simpler to use and much less expensive, but you get what you pay for. ClickTale gives us more capabilities that we desired. If you are a small start up with few people dedicated to the web, go with CrazyEgg. If you are a larger …
    Incentivized
    Crazy Egg
    Chose Crazy Egg
    ClickTale has more options than Crazy Egg - both in terms of heatmaps, and additional tools (like session replays and form analytics), but is also much more expensive.

    Lucky Orange is priced similarly to Crazy Egg, and has many more features, but doesn't support different …
    Incentivized
    Chose Crazy Egg
    We've never used ClickTale and it was obvious that they offered a lot for businesses. The reason why we chose Crazy Egg is because it fit our business needs and scale perfectly. We do not utilize the software as much as we should; however, when we do use it, we gain a lot of …
    Incentivized
    Chose Crazy Egg
    ClickTale is the big competitor. It has more features such as mouse tracking which is super valuable. When we use Crazy Egg, it's for the following reasons: 1) a lot cheaper, 2) the quantitative Overview and List reports, 3) the fact that often what's offered by Crazy Egg is …
    Chose Crazy Egg
    Crazy Egg is more affordable, but has less features.
    Incentivized
    Chose Crazy Egg
    My agency selected Crazy Egg because of the ease of use and the pricing plans. I would like to be able to follow conversion funnels and some of the mobile modules are not as comprehensive. The best part of Crazy Egg is how easy it is to use and train others how to use properly.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ContentsquareCrazy Egg
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare and Crazy Egg
    Feature
    Contentsquare
    8.0
    1 Ratings
    Crazy Egg
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare and Crazy Egg
    Feature
    Contentsquare
    9.7
    1 Ratings
    Crazy Egg
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings
    User Ratings
    ContentsquareCrazy Egg
    Likelihood to Recommend
    7.0
    (14 ratings)
    7.3
    (34 ratings)
    Likelihood to Renew
    7.5
    (11 ratings)
    8.5
    (14 ratings)
    Usability
    7.0
    (1 ratings)
    6.0
    (8 ratings)
    Availability
    -
    (0 ratings)
    7.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    2.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (2 ratings)