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ConvergeHub vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    ConvergeHubMicrosoft Dynamics 365
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ConvergeHubMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    ConvergeHubMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    8.3
    1 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management9.01 Ratings8.069 Ratings
    Workflow management9.01 Ratings8.067 Ratings
    Territory management8.01 Ratings6.051 Ratings
    Opportunity management9.01 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings7.066 Ratings
    Contract management8.01 Ratings7.052 Ratings
    Quote & order management9.01 Ratings6.048 Ratings
    Interaction tracking8.01 Ratings7.060 Ratings
    Channel / partner relationship management8.01 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    7.0
    1 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management7.01 Ratings6.051 Ratings
    Call center management00 Ratings7.045 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management9.01 Ratings8.061 Ratings
    Email marketing9.01 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management9.01 Ratings8.059 Ratings
    Billing and invoicing management9.01 Ratings8.044 Ratings
    Reporting9.01 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    8.0
    1 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Pipeline visualization8.01 Ratings5.061 Ratings
    Customizable reports8.01 Ratings9.064 Ratings
    Forecasting00 Ratings7.055 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    7.5
    1 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields8.01 Ratings8.165 Ratings
    API for custom integration7.01 Ratings8.052 Ratings
    Custom objects00 Ratings8.060 Ratings
    Scripting environment00 Ratings7.048 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access9.01 Ratings7.048 Ratings
    Security
    Comparison of Security features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Role-based user permissions9.01 Ratings6.057 Ratings
    Single sign-on capability00 Ratings7.056 Ratings
    Social CRM
    Comparison of Social CRM features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConvergeHub and Microsoft Dynamics 365
    Feature
    ConvergeHub
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation00 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    User Ratings
    ConvergeHubMicrosoft Dynamics 365
    Likelihood to Recommend
    8.0
    (1 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    6.3
    (20 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)