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ConvergeHub vs. Sugar Sell (SugarCRM)

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ConvergeHub

2 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    		ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Sugar Sell (SugarCRM)

    Score5.1 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    ConvergeHubSugar Sell (SugarCRM)
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    ConvergeHubSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConvergeHubSugar Sell (SugarCRM)
    Considered Both Products
    ConvergeHub
    Prashant Choudhary
    Business Development Manager in Sales at EMTEX ENGINEERING PRIVATE LIMITED (Machinery, 201-500 employees)
    Chose ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with …
    Incentivized
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConvergeHubSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    8.3
    1 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management9.01 Ratings5.032 Ratings
    Workflow management9.01 Ratings6.028 Ratings
    Territory management8.01 Ratings6.026 Ratings
    Opportunity management9.01 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings7.029 Ratings
    Contract management8.01 Ratings3.026 Ratings
    Quote & order management9.01 Ratings4.024 Ratings
    Interaction tracking8.01 Ratings3.030 Ratings
    Channel / partner relationship management8.01 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    7.0
    1 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management7.01 Ratings3.024 Ratings
    Call center management00 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management9.01 Ratings6.022 Ratings
    Email marketing9.01 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management9.01 Ratings4.026 Ratings
    Billing and invoicing management9.01 Ratings3.018 Ratings
    Reporting9.01 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    8.0
    1 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Pipeline visualization8.01 Ratings2.025 Ratings
    Customizable reports8.01 Ratings5.027 Ratings
    Forecasting00 Ratings3.024 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    7.5
    1 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields8.01 Ratings6.029 Ratings
    API for custom integration7.01 Ratings5.025 Ratings
    Custom objects00 Ratings5.026 Ratings
    Scripting environment00 Ratings6.019 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access9.01 Ratings4.020 Ratings
    Security
    Comparison of Security features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Role-based user permissions9.01 Ratings6.026 Ratings
    Single sign-on capability00 Ratings5.021 Ratings
    Social CRM
    Comparison of Social CRM features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConvergeHub and Sugar Sell (SugarCRM)
    Feature
    ConvergeHub
    -
    Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation00 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    User Ratings
    ConvergeHubSugar Sell (SugarCRM)
    Likelihood to Recommend
    8.0
    (1 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (26 ratings)
    Usability
    -
    (0 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)