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ConvergeHub vs. Zoho CRM

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ConvergeHub

2 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConvergeHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    		ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…

    $9

    per user - per month

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    ConvergeHubZoho CRM
    Editions & Modules
    Lite
    $9
    per user - per month
    Professional
    $29
    per user - per month
    Premium
    $59
    per user - per month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    ConvergeHubZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional Details——
    More Pricing Information
    Community Pulse
    ConvergeHubZoho CRM
    Considered Both Products
    ConvergeHub
    Prashant Choudhary
    Business Development Manager in Sales at EMTEX ENGINEERING PRIVATE LIMITED (Machinery, 201-500 employees)
    Chose ConvergeHub
    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConvergeHubZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    8.3
    1 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management9.01 Ratings8.5279 Ratings
    Workflow management9.01 Ratings8.3266 Ratings
    Territory management8.01 Ratings8.7196 Ratings
    Opportunity management9.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings8.8248 Ratings
    Contract management8.01 Ratings8.7203 Ratings
    Quote & order management9.01 Ratings8.1203 Ratings
    Interaction tracking8.01 Ratings8.1249 Ratings
    Channel / partner relationship management8.01 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    7.0
    1 Ratings
    Zoho CRM
    8.3
    221 Ratings
    Case management7.01 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management9.01 Ratings8.6261 Ratings
    Email marketing9.01 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management9.01 Ratings8.5248 Ratings
    Billing and invoicing management9.01 Ratings8.3180 Ratings
    Reporting9.01 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    8.0
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Pipeline visualization8.01 Ratings8.4235 Ratings
    Customizable reports8.01 Ratings8.6249 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Customization
    Comparison of Customization features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    7.5
    1 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields8.01 Ratings8.4275 Ratings
    API for custom integration7.01 Ratings8.4203 Ratings
    Custom objects00 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    Platform
    Comparison of Platform features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access9.01 Ratings8.7230 Ratings
    Security
    Comparison of Security features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    9.0
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Role-based user permissions9.01 Ratings8.4261 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Social CRM
    Comparison of Social CRM features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    -
    Ratings
    Zoho CRM
    8.3
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ConvergeHub and Zoho CRM
    Feature
    ConvergeHub
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    User Ratings
    ConvergeHubZoho CRM
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)