Convio Luminate (discontinued) vs. Vega Works

Convio Luminate (discontinued)

Convio Luminate (discontinued)

18 Reviews and Ratings

Vega Works

Vega Works

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Convio Luminate (discontinued)	Score 6.0 out of 10	N/A	Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.	N/A
Vega Works	Score 0.0 out of 10	N/A	Vega provides software for charities and not-for-profits of all sizes including alumni associations, lotteries, clubs and subscription organizations. Vega functionality includes CRM, email, website integration, recurring donations, donor management, and membership management, offering embedded widgets for donations, signups, unsubscribes, and surveys.	$80 per month Up to 1,500 contacts

Pricing

Convio Luminate (discontinued)

Vega Works

Editions & Modules

No answers on this topic

Community: $80
per month Up to 1,500 contacts
Starter: $195
per month Up to 10,000 contacts
Essential: $390
per month Up to 25,000 contacts
Premium: $780
per month Up to 50,000 contacts (POA for more contacts)

Offerings

Pricing Offerings
Convio Luminate (discontinued)	Vega Works
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Convio Luminate (discontinued)	Vega Works
Considered Both Products	Convio Luminate (discontinued) Dustin Alexander Associate Director of Indvidual Giving Chose Convio Luminate (discontinued) I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of … Incentivized Helpful? Verified User Anonymous Chose Convio Luminate (discontinued) Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, … Incentivized Helpful?	Vega Works No answer on this topic

Best Alternatives
	Convio Luminate (discontinued)	Vega Works
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Bloomerang CRM Score 8.1 out of 10	Bloomerang CRM Score 8.1 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Convio Luminate (discontinued)	Vega Works
Likelihood to Recommend	5.0 (0 ratings)	- (0 ratings)
Support Rating	1.0 (0 ratings)	- (0 ratings)

User Testimonials
	Convio Luminate (discontinued)	Vega Works
Likelihood to Recommend	It works okay if you have a large budget and don't have the technical experience on your staff to set up NSPS appropriately. It probably also works better as a purely development-driven database; trying to track multiple departments with very different goals in the same database is challenging. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	Big Investment It's a sales program with a donation management overlay so it has some troubles around reporting. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Support Rating	Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Alternatives Considered	I recently started using EveryAction, it is much more robust and nimble and does not need a lot of customization. The only big feature I miss is the acknowledgment process for Luminate CRM and Analytics: it was much more robust, but overall it doesn't have the cumbersomeness of Luminate CRM. I don't think I would ever switch back. Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
Return on Investment	Hard to work with Resource intense Incentivized Dustin Alexander Associate Director of Indvidual Giving Read full review	No answers on this topic
ScreenShots