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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    HubSpot CRM

    Score8.3 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pricing
    CopperHubSpot CRM
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Offerings
    Pricing Offerings
    CopperHubSpot CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    CopperHubSpot CRM
    Considered Both Products
    Copper
    Chose Copper
    Unlike Copper, I find Hubspot not as intuitive when it comes to their dashboard and customization. Copper offers much better value without having to pay for multiple add-on modules.
    Incentivized
    Chose Copper
    We outgrew Pipedrive and moved into Copper.
    After about a few years our sales teams grew and we needed a global slution for all teams across the globe, hence, moved into Hubspot.
    Incentivized
    Chose Copper

    The software is designed to mimic the look of Google products. This makes it easy to use for people already familiar with Google products.

    It syncs with G Suite apps like Google Contacts and Google Calendar, and it is directly accessible from Gmail. It appears as a sidebar …

    Incentivized
    Chose Copper
    Copper is cheaper than Hubspot if you have a lower amount of users and still need advanced features. However, the TERRIBLE customer service and DECEPTIVE cancellation policy should make you think twice before trying to save a few bucks.
    Incentivized
    Chose Copper
    I didn't have much authorization in the selection of Copper, however, I have looked into switching costs and leaving Copper due to their limited workflow automations. HubSpot and Salesforce look more robust and integrated with our other marketing tools.

    We are too sunk in with …
    Incentivized
    Chose Copper
    Copper is simple and free, and we didn’t have a need for a more elaborate CRM that didn’t have event specific features. We do utilize a more specific marketing flow for drip campaigns but for basic email tracking for sales, Copper does what it needs to.
    Incentivized
    Chose Copper
    ProsperWorks is just an amazing lightweight CRM. Unless you're a large organization that needs to build out crazy custom reporting and tools that integrate into your CRM, Prosperworks is the best bet. Instead of being an IT project that you need to get a bunch of other people …
    Incentivized
    Chose Copper
    ProsperWorks had the robust Google Apps integration, Forecasting, Roles/Permissions, and Opportunity Tracking and the price point was right for us. All of the other softwares we evaluated (except Salesforce) where missing one or more of the features. We didn't go with Salesforce…
    Incentivized
    Chose Copper
    It is a very powerful tool to the level of Sugar and Salesforce. With its tight integration, as a Google product, it is seamless and really assists in managing communication with clients. While Zoho offers a great low-cost solution, ProsperWorks definitely hits the mark for …
    Incentivized
    HubSpot
    Chose HubSpot CRM
    Salesforce Marketing Cloud and HubSpot Marketing are somewhat similar but the Marketing platform on HubSpot beats it 9/10. It's way easier to use and is just tailored to marketing a little bit more. When it comes to Copper and Zoho Marketing Plus however, HubSpot completely …
    Incentivized
    Chose HubSpot CRM
    I was not the person who made the decision to purchase HubSpot, but I am glad that we did. HubSpot is much more user-friendly and has much more functionality. Things that HubSpot has that Copper did not are: Recording Calls in the App, Recording Call Outcomes, Email Tracking, …
    Incentivized
    Chose HubSpot CRM
    I think for our purposes HubSpot was the simplest solution that we found that encompassed the most uses.
    Incentivized
    Chose HubSpot CRM
    HubSpot is by far the best CRM I have used. Efficiency, options, features etc. The tool is straight forward and not overly complex. These is a learning curve but it's reasonable if you jump right in. I recommend HubSpot to colleagues and Team members here at OSP. HubSpot …
    Incentivized
    Chose HubSpot CRM
    I like HubSpot the best because it aligns all of my Sales, Marketing, and Customer Success teams in one system, under one shared database.
    Incentivized
    Chose HubSpot CRM
    I didn't personally choose HubSpot, but the switch was beneficial because there is more functionality and our work is now more streamlined.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CopperHubSpot CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and HubSpot CRM
    Feature
    Copper
    3.1
    20 Ratings
    HubSpot CRM
    7.5
    1588 Ratings
    Customer data management / contact management6.020 Ratings8.71530 Ratings
    Workflow management1.019 Ratings6.51501 Ratings
    Territory management5.04 Ratings4.9184 Ratings
    Opportunity management6.019 Ratings7.51434 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings7.71545 Ratings
    Contract management5.29 Ratings7.9185 Ratings
    Quote & order management2.07 Ratings7.51048 Ratings
    Interaction tracking1.019 Ratings8.61489 Ratings
    Channel / partner relationship management1.07 Ratings8.2186 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and HubSpot CRM
    Feature
    Copper
    1.4
    10 Ratings
    HubSpot CRM
    7.8
    1059 Ratings
    Case management1.29 Ratings8.6985 Ratings
    Call center management1.55 Ratings6.1854 Ratings
    Help desk management1.67 Ratings8.8907 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and HubSpot CRM
    Feature
    Copper
    2.4
    16 Ratings
    HubSpot CRM
    7.3
    1398 Ratings
    Lead management3.416 Ratings7.81319 Ratings
    Email marketing1.49 Ratings6.81330 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and HubSpot CRM
    Feature
    Copper
    1.9
    20 Ratings
    HubSpot CRM
    8.0
    1449 Ratings
    Task management2.020 Ratings9.21391 Ratings
    Billing and invoicing management1.75 Ratings7.5722 Ratings
    Reporting2.018 Ratings7.11282 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and HubSpot CRM
    Feature
    Copper
    3.3
    19 Ratings
    HubSpot CRM
    7.0
    1418 Ratings
    Forecasting3.016 Ratings7.01118 Ratings
    Pipeline visualization4.019 Ratings7.01347 Ratings
    Customizable reports3.017 Ratings7.11307 Ratings
    Customization
    Comparison of Customization features of Copper and HubSpot CRM
    Feature
    Copper
    3.6
    20 Ratings
    HubSpot CRM
    6.7
    1354 Ratings
    Custom fields3.020 Ratings7.81327 Ratings
    Custom objects3.412 Ratings5.11153 Ratings
    Scripting environment4.13 Ratings6.3132 Ratings
    API for custom integration4.010 Ratings7.6943 Ratings
    Security
    Comparison of Security features of Copper and HubSpot CRM
    Feature
    Copper
    6.9
    15 Ratings
    HubSpot CRM
    7.9
    1311 Ratings
    Single sign-on capability8.712 Ratings8.01172 Ratings
    Role-based user permissions5.014 Ratings7.81248 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and HubSpot CRM
    Feature
    Copper
    2.0
    12 Ratings
    HubSpot CRM
    5.6
    896 Ratings
    Social data2.012 Ratings5.5878 Ratings
    Social engagement2.07 Ratings5.7868 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and HubSpot CRM
    Feature
    Copper
    2.0
    13 Ratings
    HubSpot CRM
    8.0
    1004 Ratings
    Marketing automation3.013 Ratings6.7997 Ratings
    Compensation management1.01 Ratings9.4655 Ratings
    Platform
    Comparison of Platform features of Copper and HubSpot CRM
    Feature
    Copper
    7.9
    17 Ratings
    HubSpot CRM
    8.2
    1191 Ratings
    Mobile access7.917 Ratings8.21191 Ratings
    User Ratings
    CopperHubSpot CRM
    Likelihood to Recommend
    5.0
    (21 ratings)
    7.5
    (1632 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (29 ratings)
    Usability
    5.0
    (12 ratings)
    7.0
    (1480 ratings)
    Support Rating
    1.9
    (11 ratings)
    7.1
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (8 ratings)