TrustRadius: an HG Insights company

Copper vs. Koncert

Save this comparison

Save this comparison

Copper

61 Reviews and Ratings

Koncert

10 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    		N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Koncert

    Score8.3 out of 10
    		N/AKoncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
    Pricing
    CopperKoncert
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CopperKoncert
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.—
    More Pricing Information
    Features
    CopperKoncert
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Koncert
    Feature
    Copper
    3.1
    20 Ratings
    Koncert
    -
    Ratings
    Customer data management / contact management6.020 Ratings00 Ratings
    Workflow management1.019 Ratings00 Ratings
    Territory management5.04 Ratings00 Ratings
    Opportunity management6.019 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings00 Ratings
    Contract management5.29 Ratings00 Ratings
    Quote & order management2.07 Ratings00 Ratings
    Interaction tracking1.019 Ratings00 Ratings
    Channel / partner relationship management1.07 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Koncert
    Feature
    Copper
    1.4
    10 Ratings
    Koncert
    -
    Ratings
    Case management1.29 Ratings00 Ratings
    Call center management1.55 Ratings00 Ratings
    Help desk management1.67 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Koncert
    Feature
    Copper
    2.4
    16 Ratings
    Koncert
    -
    Ratings
    Lead management3.416 Ratings00 Ratings
    Email marketing1.49 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Koncert
    Feature
    Copper
    1.9
    20 Ratings
    Koncert
    -
    Ratings
    Task management2.020 Ratings00 Ratings
    Billing and invoicing management1.75 Ratings00 Ratings
    Reporting2.018 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Koncert
    Feature
    Copper
    3.3
    19 Ratings
    Koncert
    -
    Ratings
    Forecasting3.016 Ratings00 Ratings
    Pipeline visualization4.019 Ratings00 Ratings
    Customizable reports3.017 Ratings00 Ratings
    Customization
    Comparison of Customization features of Copper and Koncert
    Feature
    Copper
    3.6
    20 Ratings
    Koncert
    -
    Ratings
    Custom fields3.020 Ratings00 Ratings
    Custom objects3.412 Ratings00 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration4.010 Ratings00 Ratings
    Security
    Comparison of Security features of Copper and Koncert
    Feature
    Copper
    6.9
    15 Ratings
    Koncert
    -
    Ratings
    Single sign-on capability8.712 Ratings00 Ratings
    Role-based user permissions5.014 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Koncert
    Feature
    Copper
    2.0
    12 Ratings
    Koncert
    -
    Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Koncert
    Feature
    Copper
    2.0
    13 Ratings
    Koncert
    -
    Ratings
    Marketing automation3.013 Ratings00 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper and Koncert
    Feature
    Copper
    7.9
    17 Ratings
    Koncert
    -
    Ratings
    Mobile access7.917 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of Copper and Koncert
    Feature
    Copper
    -
    Ratings
    Koncert
    8.4
    4 Ratings
    Contact preview00 Ratings8.14 Ratings
    Dialer-CRM integration00 Ratings8.44 Ratings
    Call notes & tags00 Ratings8.54 Ratings
    Automatic call logging00 Ratings8.54 Ratings
    Core Dialer
    Comparison of Core Dialer features of Copper and Koncert
    Feature
    Copper
    -
    Ratings
    Koncert
    8.7
    4 Ratings
    Outbound dialing00 Ratings9.04 Ratings
    Custom caller ID00 Ratings9.34 Ratings
    Click-to-call00 Ratings9.44 Ratings
    Recorded voicemail drop00 Ratings8.33 Ratings
    Dialer contact import00 Ratings8.43 Ratings
    Campaign & list management00 Ratings8.02 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Copper and Koncert
    Feature
    Copper
    -
    Ratings
    Koncert
    8.5
    3 Ratings
    Follow-up calls00 Ratings8.43 Ratings
    Dialer reporting & analytics00 Ratings7.02 Ratings
    Dialer compliance00 Ratings10.02 Ratings
    User Ratings
    CopperKoncert
    Likelihood to Recommend
    5.0
    (21 ratings)
    8.2
    (4 ratings)
    Usability
    5.0
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    1.9
    (11 ratings)
    -
    (0 ratings)