TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score5 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Vtiger

    Score8.2 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    CopperVtiger
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    CopperVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional DetailsUp to 15% discount for annual pricing.Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Features
    CopperVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper and Vtiger
    Feature
    Copper
    3.1
    20 Ratings
    Vtiger
    10.0
    8 Ratings
    Customer data management / contact management6.020 Ratings10.08 Ratings
    Workflow management1.019 Ratings10.08 Ratings
    Territory management5.04 Ratings00 Ratings
    Opportunity management6.019 Ratings10.08 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.020 Ratings10.08 Ratings
    Contract management5.29 Ratings10.06 Ratings
    Quote & order management2.07 Ratings10.06 Ratings
    Interaction tracking1.019 Ratings10.06 Ratings
    Channel / partner relationship management1.07 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper and Vtiger
    Feature
    Copper
    1.4
    10 Ratings
    Vtiger
    9.5
    6 Ratings
    Case management1.29 Ratings10.06 Ratings
    Call center management1.55 Ratings00 Ratings
    Help desk management1.67 Ratings9.06 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper and Vtiger
    Feature
    Copper
    2.4
    16 Ratings
    Vtiger
    10.0
    6 Ratings
    Lead management3.416 Ratings10.06 Ratings
    Email marketing1.49 Ratings10.06 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper and Vtiger
    Feature
    Copper
    1.9
    20 Ratings
    Vtiger
    10.0
    8 Ratings
    Task management2.020 Ratings10.06 Ratings
    Billing and invoicing management1.75 Ratings10.07 Ratings
    Reporting2.018 Ratings10.07 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper and Vtiger
    Feature
    Copper
    3.3
    19 Ratings
    Vtiger
    9.7
    7 Ratings
    Forecasting3.016 Ratings10.06 Ratings
    Pipeline visualization4.019 Ratings10.06 Ratings
    Customizable reports3.017 Ratings9.07 Ratings
    Customization
    Comparison of Customization features of Copper and Vtiger
    Feature
    Copper
    3.6
    20 Ratings
    Vtiger
    9.3
    8 Ratings
    Custom fields3.020 Ratings9.08 Ratings
    Custom objects3.412 Ratings10.07 Ratings
    Scripting environment4.13 Ratings00 Ratings
    API for custom integration4.010 Ratings9.06 Ratings
    Security
    Comparison of Security features of Copper and Vtiger
    Feature
    Copper
    6.9
    15 Ratings
    Vtiger
    9.0
    8 Ratings
    Single sign-on capability8.712 Ratings00 Ratings
    Role-based user permissions5.014 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Copper and Vtiger
    Feature
    Copper
    2.0
    12 Ratings
    Vtiger
    10.0
    5 Ratings
    Social data2.012 Ratings00 Ratings
    Social engagement2.07 Ratings10.05 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper and Vtiger
    Feature
    Copper
    2.0
    13 Ratings
    Vtiger
    -
    Ratings
    Marketing automation3.013 Ratings00 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Copper and Vtiger
    Feature
    Copper
    7.9
    17 Ratings
    Vtiger
    5.0
    5 Ratings
    Mobile access7.917 Ratings5.05 Ratings
    User Ratings
    CopperVtiger
    Likelihood to Recommend
    5.0
    (21 ratings)
    10.0
    (8 ratings)
    Usability
    5.0
    (12 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.9
    (11 ratings)
    10.0
    (2 ratings)