Coremetrics / IBM Digital Analytics (discontinued) vs. Smartlook
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Coremetrics / IBM Digital Analytics (discontinued) | Score7.9 out of 10 | N/A | Based on the former Coremetrics, IBM Digital Analytics is a discontinued analytics product. IBM acquired Coremetrics in 2010, and re-branded the platform to the IBM Digital Marketing Optimization Solution. Product support was ultimately provided by Acoustic, but the product is not a part of the company's plans going forward. | N/A |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
| Coremetrics / IBM Digital Analytics (discontinued) | Smartlook | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Coremetrics / IBM Digital Analytics (discontinued) | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.0 |
| Likelihood to Renew | 5.8 | 8.9 |
| Usability | 9.0 | 10.0 |
| Availability | 10.0 | 9.1 |
| Performance | 8.0 | 8.2 |
| Support Rating | 2.3 | 10.0 |
| Online Training | 7.1 | - |
| Implementation Rating | 9.9 | 7.3 |
| Configurability | 8.0 | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | 9.0 | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |