PiiQ by Cornerstone vs. TalentLMS

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.

Incentivized

TalentLMS is user-friendly enough for someone new to LMS management can get a site up and running in a relatively quick manner. It is rather intuitive to operate. My needs have been a rather small scale of 400 learners and TalentLMS more than meets the need to produce a professional-looking and operational website to send customers and staff. The point here is that although I do not know how well it can be up-scaled, it certainly delivers for small to medium organizations to need to get content online

Incentivized

• Excellent customer service - when all else is equal, customer service will win the day.
• Ease of use helps us get everyone on board with the goals and ratings.
• The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.

• Content creation tool for training lessons.
• Managing and organizing users
• Provides comprehensive library of pre-made courses.
• Very easy to use, out of the box.

Incentivized

• Being able to select more than one person when approving goals.
• Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
• 360 Feedback to stakeholders outside the business.
• Being able to remove a role that isn't being used in the organization anymore.

Incentivized

• It should be easier to re-send someone their initial course assignment email notification. The notification engine is a little non-intuitive.
• I was trying to add a user to our account the other day (not a user - an internal employee that I wanted to give access to our system) and I had trouble finding it

Incentivized

It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.

The ease of use, the robustness of the offering, and familiarity. It does everything we need and probably more. We likley don't utilize all the functionality it has as it does what we want it to without having to dig that deep into its tools. Their course library also has saved us some time in terms of saving time from creating some basic courses.

There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.

Incentivized

The system is intuitive. It does not have a lot of features that are hidden behind secret menus or elsewhere. There are often multiple ways to get to the same place through different menus without having to go back to the home or root menu. It makes things pretty easy. Additionally, if there is something I can't figure out, there is documentation available to help with that.

So far 100%.

I have never run into an issue with downtime in 5 plus years.

The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.

It loads fast. Screen transitions are quick. Nothing seems to ever lag.

My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.

Incentivized

The search feature alone is outstanding. When we needed technical assistance, it was provided with ease and clarity. Any representative we have worked with has been professional, knowledgeable, and good to work with, even if we were in different time zones or areas of the world.

Incentivized

We bought training provided by 3rd party – it was fabulous.

I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads

Implementation was relatively easy. When we set up a second branch, we needed a little help. But the support area is well-detailed. My clients had no experience with an LMS and their digital skills were limited. We had a long way to go. Nevertheless, it was relatively easy. It was rather quick!

Incentivized

We did review other systems when we purchased PiiQ but I don't know what these were due to the member of staff no longer being with the company, however, I do not that we chose PiiQ as it was simple to use and that it also had the Performance option available in addition to the learning platform. we knew that this was something we wanted to have in the future which is why we purchased it.

Incentivized

Out of the box, Talent is easier to use than Learn Dash, which can be quite convoluted to set up, as it requires the integration and configuration of multiple plugins. As a result, we spent a lot less time getting things set up in Talent than LearnDash. Talent was also much less expensive than Litmos.

Incentivized

The product can create as similar or unique experiences for different branches as you want for training purposes

• Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed.
• HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use.
• We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.

Incentivized

• We have dental practices across the United states; the TalentLMS platform helps us train out staff with one process. Standardization across 107 practice to track all of regulatory and compliance training needs.
• Over the course of the last four years we have recruited internal faculty to help develop content and they find the TalentLMS platform very easy to author material.
• Creating content ourselves saves a tremendous amount of money each year

Incentivized