PiiQ by Cornerstone vs. iSpring Learn

Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.

Incentivized

iSpring Learn supports short, engaging courses ideal for corporate training programs, especially in finance-related industries. It pairs well with bite-sized content for compliance training, product knowledge, or soft skills development. For companies that need an LMS up and running quickly, iSpring Learn offers a simple setup process and an intuitive interface that doesn't require extensive technical knowledge. If a company needs extensive customization for branding or workflows, iSpring Learn may not be as flexible as some alternatives.

Incentivized

• Excellent customer service - when all else is equal, customer service will win the day.
• Ease of use helps us get everyone on board with the goals and ratings.
• The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.

• Gamification: Available badges, certificates, and user achievements on training completion. Leadership boards available in the user profile increase competitiveness and motivation among users.
• Analytics: Org level, departments wise, groups wise, and user-wise in-depth reports with lots of filters. The learning curve at the user level is one great functionality.
• MS PowerPoint integration with iSpring Learn is a top feature and since most of our users are pretty comfortable with MS PowerPoint, it allows for easy content creation and quizzes.

Incentivized

• Being able to select more than one person when approving goals.
• Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
• 360 Feedback to stakeholders outside the business.
• Being able to remove a role that isn't being used in the organization anymore.

Incentivized

• I wish ISpring Learn could interface with my eCommerce website so that users were automatically enrolled when they purchase a course. That would require an API feed.
• I have 516 downloadable documents for the three learning tracks. I wish iSpring Learn had an option for the user to download numerous documents at one time, instead of one at a time. After early users complained, I put a link to a Box account, for each learning track, so the user could download the documents all at one time.

It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.

In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.

Incentivized

There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.

Incentivized

Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.

Incentivized

So far 100%.

I have to say ALWAYS.

Incentivized

The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.

My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.

Incentivized

Our account rep Katie Connor is fantastic. She is very responsive to our requests. She does not try to over sell. She has setup training sessions for us any time we asked. Finally, she is a very nice person we like working with. She also has been patient with us as we figure out our renewal

Incentivized

We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.

Incentivized

We bought training provided by 3rd party – it was fabulous.

As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers

Incentivized

I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads

When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.

Incentivized

We did review other systems when we purchased PiiQ but I don't know what these were due to the member of staff no longer being with the company, however, I do not that we chose PiiQ as it was simple to use and that it also had the Performance option available in addition to the learning platform. we knew that this was something we wanted to have in the future which is why we purchased it.

Incentivized

iSpring Learn had the best ratio of volume of features, price and ease of use. They were the clear choice after doing trial periods with all of the other platforms I was comparing. I had demos and trialed 15 platforms prior to making my decision.

Incentivized

Really perfect.

Incentivized

• Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed.
• HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use.
• We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.

Incentivized

• I feel since we have introduced iSpring to our employees we have retained more employees then before
• Some individuals do complain when they don't receive their email through for the training (this happens frequently) making them not want to use the platform
• Overall this has been a great addition to our resources which is helping to encourage more of a learning culture in our organisation

Incentivized