PiiQ by Cornerstone vs. SilkRoad Learning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
PiiQ by Cornerstone
Score 8.7 out of 10
N/A
Cornerstone’s PiiQ is an SMB offering formerly known as Sonar6. PiiQ is aimed at small-to-medium sized businesses and includes core learning management and performance management systems, including content creation, mobile accessibility, and in-product reporting.
$8
per user per month
SilkRoad Learning
Score 7.7 out of 10
N/A
SilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
Pricing
PiiQ by CornerstoneSilkRoad Learning
Editions & Modules
PiiQ Performance
$8.00
per user per month
PiiQ Learning + Content
$8.00
per user per month
PiiQ Learning + Content & Performance
$15.00
per user per month
No answers on this topic
Offerings
Pricing Offerings
PiiQ by CornerstoneSilkRoad Learning
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$1,000 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
PiiQ by CornerstoneSilkRoad Learning
Features
PiiQ by CornerstoneSilkRoad Learning
Learning Management
Comparison of Learning Management features of Product A and Product B
PiiQ by Cornerstone
6.6
Ratings
21% below category average
SilkRoad Learning
8.6
Ratings
6% above category average
Course authoring6.00 Ratings9.00 Ratings
Course catalog or library6.80 Ratings9.00 Ratings
Player/Portal6.80 Ratings7.60 Ratings
Learning content6.60 Ratings8.50 Ratings
Mobile friendly7.90 Ratings8.50 Ratings
Progress tracking & certifications6.20 Ratings9.00 Ratings
Assignments6.70 Ratings7.10 Ratings
Compliance management5.80 Ratings8.10 Ratings
Learning administration6.60 Ratings7.60 Ratings
Learning reporting & analytics6.90 Ratings10.00 Ratings
Social learning00 Ratings10.00 Ratings
User Ratings
PiiQ by CornerstoneSilkRoad Learning
Likelihood to Recommend
8.6
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
3.0
(0 ratings)
3.6
(0 ratings)
Usability
8.5
(0 ratings)
8.0
(0 ratings)
Availability
10.0
(0 ratings)
8.0
(0 ratings)
Performance
7.0
(0 ratings)
7.0
(0 ratings)
Support Rating
9.2
(0 ratings)
7.0
(0 ratings)
Online Training
9.0
(0 ratings)
8.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
4.0
(0 ratings)
Configurability
6.5
(0 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
PiiQ by CornerstoneSilkRoad Learning
Likelihood to Recommend
Great for managing medium sized teams of people spread over geographically dispersed offices. Not so good for small teams (less than 15). Requires a degree of time and effort to set up correctly to provide useful data for management and a good experience for staff members, but once that effort has been made the results are great.
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GreenLight works well with tracking compliance training. During the selection process I would ask pointed questions about support. Our implementation went well (Dave M. did an excellent job) and the technical help is very good, however, it appears they are understaffed.
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Pros
  • Excellent customer service - when all else is equal, customer service will win the day.
  • Ease of use helps us get everyone on board with the goals and ratings.
  • The analytics are helpful to senior managers - we can compare how managers rate as well as how employees perform.
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  • GreenLight allows us to deliver training to employees based on the role they serve in the organization (nurses, physicians, clerical staff, etc.).
  • GreenLight allows for customized reporting to meet the needs of various stakeholders.
  • GreenLight allows us to deliver content to all employees for self-paced learning.
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Cons
  • Being able to select more than one person when approving goals.
  • Options to identify which people managers haven't approved goals, dine a review etc...rather then having to mimic each manager to see how they are going.
  • 360 Feedback to stakeholders outside the business.
  • Being able to remove a role that isn't being used in the organization anymore.
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  • The words that are used in GreenLight are ridiculous. I know they've said they will update this but it has yet to be done. Words like 'intervention' and 'stem' leave me scratching my head.
  • The learning curve is HUGE. They have made strides in this area with an improved support site, but when you're first learning it, it feels like you're trying to climb Mt. Everest. This does speak to all the LMS offers, but I think some things take too many steps to accomplish.
  • Training events are not instructor friendly. You can set them up and easily make them available for users to find, but something as small as the instructor being able to click a button and send an email to everyone that signed up should be in there. There's no function for contact.
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Likelihood to Renew
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
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The main reason we will renew is because, after this lengthy and expensive process, we have too much invested to change again in the near future.
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Usability
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
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I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
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Reliability and Availability
So far 100%.
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There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
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Performance
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
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It works well most of the time.
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Support Rating
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
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The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
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Online Training
We bought training provided by 3rd party – it was fabulous.
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some are thorough and others are not. I like that they are available for review.
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Implementation Rating
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.

I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads
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No answers on this topic
Alternatives Considered
We did review other systems when we purchased PiiQ but I don't know what these were due to the member of staff no longer being with the company, however, I do not that we chose PiiQ as it was simple to use and that it also had the Performance option available in addition to the learning platform. we knew that this was something we wanted to have in the future which is why we purchased it.
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In my opinion, no comparison. GreenLight is a much smoother platform, providing a more stable user experience, with less bugs, less software conflicts, and better support. I have developed and published dozens of eCourses on this platform, and it really shines. In addition, the suite of integrated products from SilkRoad Technologies (Red Carpet, Open Hire, and WingSpan) really impress when combined with the strength of GreenLight.
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Scalability
No answers on this topic
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
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Return on Investment
  • Reviews are generally taking managers less time to prepare because the essential infrastructure is in place. Past reviews are easily retrievable for review if needed.
  • HR administration of the system takes less time than the previous version of Cornerstone (CSOD). HR is still responsible for training new users, but the built-in user guide is more thorough and easier to use.
  • We're starting to see - slowly but surely - more (and hopefully better) interaction between manager and employee.
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  • seems to have made sure that all out short term contract staff are more on the same level and can access various lists, documents they need from training in a way that fees up admin time.
  • 100% of people interacted with it in someway, in the end no one had trouble understanding how it worked
  • seemed to help with our duel learning delivery goals but too soon to tell just yet
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ScreenShots

PiiQ by Cornerstone Screenshots

Screenshot of PiiQ Performance Employee ReviewScreenshot of PiiQ Learning on DevicesScreenshot of PiiQ Manager/Employee Check-insScreenshot of PiiQ 9-box Talent MatrixScreenshot of PiiQ Learning Publish New ContentScreenshot of PiiQ Learning Searchable Library & Self-registration