Countly vs. PowerReviews

Countly

PowerReviews

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Countly	Score 8.0 out of 10	Mid-Size Companies (51-1,000 employees)	Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals. Countly empowers companies of any size or location to grow their business by helping them securely process billions of…	N/A
PowerReviews	Score 7.8 out of 10	N/A	PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.	N/A

Pricing

Countly

PowerReviews

Editions & Modules

Countly Enterprise Edition: Personalized Plans
per month per data point
Countly Community Edition: Free Forever

No answers on this topic

Offerings

Pricing Offerings
Countly	PowerReviews
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

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More Pricing Information

Community Pulse
	Countly	PowerReviews
Considered Both Products	Countly Verified User Anonymous Chose Countly Google Analytics is a big giant and Countly has impressed me with its features. I say well done. Incentivized Helpful? CG Carlos David González Vargas Teacher assistant Chose Countly Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second … Incentivized Helpful? Nicolas Van Levi Buenviaje Student Chose Countly Well, Countly is open-source. It got a very helpful community in its back that will surely help you on your projects. Countly is known for its mobile analytics and marketing platform for businesses. It excels at mobile data analysis and working directly with customers to boost … Incentivized Helpful? Fedor Paretsky Co-Founder/CEO Chose Countly Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like … Incentivized Helpful?	PowerReviews Verified User Anonymous Chose PowerReviews My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound … Incentivized Helpful? Sumon K Chowdhury Asst. Software Specialist Chose PowerReviews PowerReviews had the best price-to-value ratio and the most accessible sales team. We wanted an easy-to-integrate, out-of-the-box review solution with less maintenance. When comparing pricing and features, we saw no Incentivized Helpful? Verified User Anonymous Chose PowerReviews When I need to learn about other people's experiences with a product or service so that I can apply that learning to my own credit process, I think that's the best time to utilize them. Inside the finance and banking industries, in particular, knowledge is power, and it's … Incentivized Helpful? Verified User Anonymous Chose PowerReviews Most CMS softwares bring the basic tools. Solutions like this one bring it to the next level. There are automated features and much more flexibility involved with specialized tools like this one. To us, it was quite simple. If you sell tshirts.. There not much UGC you need, but … Incentivized Helpful? Verified User Anonymous Chose PowerReviews PowerReviews provided the best balance of price and value. BazaarVoice is popular in the industry but when we compared pricing and features we did not see any compelling reason to spend more. PowerReviews also had the easiest team to work with in the sales process, and that has … Incentivized Helpful? Jonathan Strupek Marketing Manager Chose PowerReviews We evaluated a lot of lower-end options within the Shopify app marketplace as options against PowerReviews. While their price tags may have been lower, the quality of product doesn't compare to what PowerReviews has to offer. It's important to note that this type of reviewing … Incentivized Helpful? Verified User Anonymous Chose PowerReviews Very similar service. I did not see much differentiation between the two, so most important factors would be price and network of partners. Incentivized Helpful? Verified User Anonymous Chose PowerReviews It was easier to read customer reviews on PowerReviews than on Bazaarvoice. I was not a part of the approving process for either programs. But in my opinion Bazaarvoice does a better job at filtering with their large variety of options that they can pull in a data sheet for you. Incentivized Helpful? Toby Mei Senior Marketing Analyst Chose PowerReviews PowerReview has the questions and answers as well as syndication network which helps user-generated-content. TrustPilot just provides reviews (at least that's what we used). Incentivized Helpful? Verified User Anonymous Chose PowerReviews We've stayed with PowerReviews over the years partially due to development priorities, but they offer a very good value for the product. TrustPilot has a good platform as well, but we haven't had a strong enough reason to change. Incentivized Helpful? Larisa Chubaruk Digital Project Manager Chose PowerReviews Bazaarvoice Local Incentivized Helpful? Verified User Anonymous Chose PowerReviews PowerReviews was the most robust solution at competitive pricing compared to its next closest competitor, Bazaarvoice. Incentivized Helpful? Verified User Anonymous Chose PowerReviews Account Management is pretty comparable; pleased with both experiences. The Turn To interface seemed a bit more user-friendly but no real complaints with regard to PowerReviews. Incentivized Helpful? Verified User Anonymous Chose PowerReviews PowerReviews had a much simpler custom integration process, which was very helpful, as we use a lot of proprietary systems. With Bazaarvoice, it was a complicated process to make any changes to the reviews section without a lot of technical involvement. Additionally, … Incentivized Helpful? Reid Mirre, CPM Manager - Web Design & Content Chose PowerReviews We are currently using BazaarVoice and while the platform is nice, the transition from PR has been very rough. Our account management seems spread too thin, and has outright acknowledged that they misplaced our notes. This has felt sloppy in comparison to PR. Incentivized Helpful? Timothy Lakin Ecommerce Merchandising Manager Chose PowerReviews PowerReviews has a good mix of popularity, user friendliness, high level customer service and value pricing that makes it stand out for my needs - I have used Bazaarvoice in the past, and it's a very good service as well, though their level of customer service was not as … Incentivized Helpful?

Best Alternatives
	Countly	PowerReviews
Small Businesses	Fullstory Score 9.1 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Whatfix Score 8.2 out of 10	Bazaarvoice Score 8.3 out of 10
Enterprises	Whatfix Score 8.2 out of 10	Bazaarvoice Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Countly	PowerReviews
Likelihood to Recommend	8.0 (0 ratings)	7.9 (0 ratings)
Support Rating	7.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	Countly	PowerReviews
Likelihood to Recommend	Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative. Incentivized Fedor Paretsky Co-Founder/CEO Read full review	PowerReviews is a great tool for outside customers to leave reviews, however, it is not very friendly for the team that is taking the information, analyzing it, and trying to learn from it. Their website can be much improved for ease of use, additionally, it may just be my server, but it takes a lot of time for information to load, even if the review volume is 0. Just all the baggage that comes with the page loading makes it slow Incentivized Verified User Anonymous Read full review
Pros	It helps in understanding the user journey. Customer attributes and persona is also a good feature. Analytics & attribution as well real time user data. Incentivized Verified User Anonymous Read full review	Their flexibility with moderation options works well for our business. We can moderate immediately, or have PowerReviews handle the first round of moderation. The back end reporting allows us to export and distribute review content on an automated schedule, helping our product managers get first hand feedback. Easy for customers to leave reviews, with some customization by product type built in and configurable for our products. Also relatively easy to drop visitors in to a review form for the exact product they've purchased. Good value compared to the other major player in the consumer review space. Incentivized Verified User Anonymous Read full review
Cons	Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly. Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation. Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel. Incentivized Fedor Paretsky Co-Founder/CEO Read full review	If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started. The backend has a bit of a learning curve to it, but can be worked through easily with persistence. Incentivized Jonathan Strupek Marketing Manager Read full review
Support Rating	Countly practically does everything you need it to do. However, it can have challenges of its own sometimes. Incentivized Verified User Anonymous Read full review	The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Well, Countly is open-source. It got a very helpful community in its back that will surely help you on your projects. Countly is known for its mobile analytics and marketing platform for businesses. It excels at mobile data analysis and working directly with customers to boost engagement. Its main job in "user retention" is to assist you to comprehend custom activity in any component of your app and communicating that data to the server. Its user-friendly and well-designed app features improve consumer happiness. Unique features like in-app activity tracking and analysis can increase in-app usability and user experience, resulting in higher retention and income. Incentivized Nicolas Van Levi Buenviaje Student Read full review	PowerReviews provided the best balance of price and value. bazaarvoice is popular in the industry but when we compared pricing and features we did not see any compelling reason to spend more. PowerReviews also had the easiest team to work with in the sales process, and that has continued into the engagement. Incentivized Verified User Anonymous Read full review
Return on Investment	Allowed me to understand my customer on a deeper level Allowed me to tweak my content and sales pages Allowed me to better understand my target market. Incentivized Verified User Anonymous Read full review	Custom components and PowerReviews API can display positive customer feedback from an element. In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products. Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions. Incentivized Sumon K Chowdhury Asst. Software Specialist Read full review
ScreenShots	Countly Screenshots